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Newbury Building Society: Mortgages reviews

4.76
Based on 1,229 reviews, last reviewed 25th Nov 2024
5% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Transparent and efficient service The mortgage application process was transparent and efficient.. Reviewed on: 25th November 2024
Deenesh J's avatar
Deenesh J

Latest lowest rating:

1

I made an overpayment on 22nd August . I made an overpayment on 22nd August . I received a written letter in the post on 7th September , (dated 2nd September ) with details of my balance an... Read more Reviewed on: 7th September 2024
David P's avatar
David P

About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1229)

Local focus

5
Focus on the individual and care about the community. A perfect combination. Reviewed on: 11th February 2018

Working to make a difference!

5
Great customer focus, driven and helping the local community as well as nationwide Reviewed on: 2nd February 2018

Superb, personal service, nothing is too much trouble for NBS.

5
One of the few big lenders who continue to offer a real 'personal service', from start to finish we are treated as valued customers by friendly, knowledgeable NBS staff. Services we don't need are not 'pushed at us' and we are given very good factual, personalised information about products we ask about. Can't fault any element of NBS's customer service. Reviewed on: 24th January 2018

Small but powerful

5
Excellent support,help & advise at a very stressful time Reviewed on: 23rd January 2018

Very helpful and.traditional good service

5
Found them to be fast and efficient plus accommodating of our circumstances. Reviewed on: 22nd January 2018

Professional, timely and efficient service

5
I had been concerned about securing a mortgage due to age but Newbury Building Society conducted their assessment in a fair, comprehensive and detailed manner, keeping me informed throughout. I was delighted with the result. Reviewed on: 22nd January 2018

Brilliant Service

5
I submitted a mortgage to Newbury and had excellent customer service. They helped me at every stage and moved things along quickly for me. Reviewed on: 22nd January 2018

Newbury Building Society is very good in various ways as a mortgage provider, I have been with it for many year and on three properties. Its good products, very good consultancy, fantastic advice, save us from worries and save us money.

5
Though there have been quite a few times I got very good advices from them, I give only two examples: I am now applying for an additional loan to my property, I planned for a discounted variable, but I was recommended a interest-only option, with lower interest rate and more suitable way to repay for me. Also, about five year ago, because of some reason, I asked for a bridge mortgage, for which I will need to pay much more interest, I was suggested a better way (plus the adviser's very helpful time control), eventually I bought the property in that way. You can feel their attitude are allway towards helping you, and their speciality is able to solve your problem. Reviewed on: 21st January 2018

Best bespoke mortgage

5
The only mortgage provider to provide a non-standard mortgage, also giving a superb customer services by suggesting ways to reduce our mortgage payments. Reviewed on: 21st January 2018

Continually the best performer in the market place.

5
We have continually renewed our Mortgage product with The Newbury over the past 25 years not because of blind trust but because they continually out-perform the competition and are always available for phone consultations to iron out any queries I have had and advise of better products. Reviewed on: 19th January 2018

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