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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1230 reviews)

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4.76

Based on 1,230 reviews, last reviewed 29th Nov 2024

No new 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Easy product switch. Dealt with Lauren Rowe re: product switch. She was very professional, followed up on all agreed actions, superb experience overall. Reviewed on: 29th November 2024

Latest lowest rating:

1

I made an overpayment on 22nd August . I made an overpayment on 22nd August . I received a written letter in the post on 7th September , (dated 2nd September ) with details of my balance an... Read more Reviewed on: 7th September 2024

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1230)

Excellent!

With all the hiccups buying a new build with delays etc. Newbury eased the stress with their speedy reassurances with my offer - I can’t recommend them enough Reviewed on: 3rd June 2019

Reply from Newbury Building Society Thank you Nina, we are pleased to hear that you got through the process of purchasing your new build home! We hope you're now happily settled in! Response date: 4th June 2019

Great Experience

I was very pleased with the level of service I received from Newbury. Very customer focused team. Reviewed on: 8th May 2019

Reply from Newbury Building Society Thank you for taking the time to leave feedback on your experience, it's great to read, and glad we have been of help. Response date: 9th May 2019

Mortgage made easy

During my mortgage process NBS made everything effortless. I was given a choice of offer and they really helped me during the process to make all looks effortless. This is best experience of my life Reviewed on: 6th April 2019

Reply from Newbury Building Society Thank you for taking the time to leave a review for us Peter. So pleased to read your experience was so positive. Response date: 8th April 2019

Excellent Mortgage Experience

We employed the services of a mortgage broker who recommended Newbury Building Society whom we had not previously heard of. Newbury came up with a very good and competitive mortgage offer and also provided us with the loan amout we needed. The overall experience from beginning to end was excellent. We would highly recommend Newbury Building Society. Reviewed on: 29th March 2019

Reply from Newbury Building Society Thank you for leaving this feedback Gary. It's always great to hear of positive experiences. Our colleagues will be so pleased to see this. Thank you and welcome to Newbury Building Society as a member! Response date: 1st April 2019

Very fast and efficient service

Throughout the mortgage application I have found the staff at Newbury building society to be very helpful and friendly. They have explained the process to me and the various pros and cons of the different products. I would recommend it to anyone who wants a more personal feel to the mortgage applications. Reviewed on: 28th March 2019

Reply from Newbury Building Society Hi Chinedu, thank you so much for taking the time to leave feedback on your experience with us. It's great to be able to share this with our colleagues that assisted you. We are pleased to welcome you as a member. Response date: 1st April 2019

Excellent service

Excellent & efficient service. We found the application process quick & on the whole stress free. The hamper on completion was a lovely touch! Thank you! Reviewed on: 19th March 2019

Reply from Newbury Building Society You're very welcome! Happy new home! Response date: 20th March 2019

Polite, honest, transparent, excellent.

Eve macdowell as always was excellent. Always on hand to respond to questions. She made the whole process easier and offered sound advice. Reviewed on: 1st February 2019

Reply from Newbury Building Society Thank you for leaving such great feedback Lian, we will pass on your comments to Eve. It's always great to hear about positive experiences our members have. Response date: 4th February 2019

Lovely experience

Had a really good experience with NBS. lovely hamper that was sent to me aswell! Thank you x Reviewed on: 25th January 2019

Reply from Newbury Building Society Thank you for your review Connie, we're glad to hear your experience was positive! Response date: 28th January 2019

Individual Building Society

Customer service with individual underwriting is exceptional with the Newbury. Can always speak to someone on the end of the phone if necessary. Reviewed on: 7th November 2018

Gray longevity

42 years great service we've had a mortgage and savings all that time with Newbury Reviewed on: 5th October 2018

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