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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (1420 reviews)

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4.83

Based on 1,420 reviews, last reviewed 22nd Sep 2026

8% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

Excellent from Start to Finish - Newbury BS Fantastic As a whole of market Mortgage Adviser/IFA it was an absolute pleasure from start to finish. The team were able to confirm that my client would be suit... Read more Reviewed on: 22nd September 2026

Latest lowest rating:

1

Newbury Building Society Unhelpful We have had a mortgage with Newbury for years and have never missed a payment so when it came to renewing the mortgage for another 2 years they became... Read more Reviewed on: 4th January 2026

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About this product

Newbury Building Society have been in the mortgage industry for over 165 years.

Appointments with qualified mortgage advisers can be over the phone, videocall or in branch. Newbury Building Society can help with mortgages in a wide range of circumstances including first time buying, retirement, self employed and buy to let.

Newbury Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Mortgages reviews (1420)

Late life mortgage

Mortgage advisor was very clear in helping us select the best product . Subsequent mortgage was set up efficiently with clear paperwork & funds released in a timely manner. Reviewed on: 9th March 2020

Reply from Newbury Building Society Hi Peter, thank you for taking the time to provide feedback. It's much appreciated. Response date: 10th March 2020

ReMortgage

Everyone very helpful from start to finish. Reviewed on: 9th March 2020

Reply from Newbury Building Society Hi Brian, thank you for taking the time to leave feedback, it's much appreciated. Response date: 10th March 2020

Simple and quick process

I recently remortgaged my property and Newbury made the process very simple to do and it was all sorted in a matter of days Reviewed on: 8th March 2020

Reply from Newbury Building Society Hi Lauren, thank you for taking the time to leave feedback, it'a great to hear the experience has been straightforward. Many thanks Response date: 9th March 2020

mortgage

Good Society! Professional and highly efficient Reviewed on: 7th March 2020

Reply from Newbury Building Society Hi Shanna, thank you for taking the time to leave feedback, it's much appreciated. Response date: 9th March 2020

Remortgage

As always can’t fault my dealings with Newbury building society , good genuine advice. Reviewed on: 6th March 2020

excellent service and no fuss

After trying for many months to obtain a suitable mortgage product for myself as an overseas worker with family in the UK finally the Newbury have the foresight to accommodate the demand and offer a product where the larger banks fail. Reviewed on: 2nd March 2020

Reply from Newbury Building Society Hi Rob, thank you for taking the time to leave feedback, it's much appreciated. Response date: 3rd March 2020

Great service knowledgeable staff

Good rates all the time truly friendly society Reviewed on: 28th February 2020

Reply from Newbury Building Society Hi Chris, thank you for your kind words and taking the time to leave feedback for us, it is much appreciated. Response date: 2nd March 2020

New Product advice

Highly efficient and well explained. The advisor telephoned at exactly the time you said she would. Reviewed on: 28th February 2020

Reply from Newbury Building Society Hi Chris, thank you for taking time to leave feedback for us. It's much appreciated. Response date: 28th February 2020

professional, efficient, helpful, friendly

Such a positive experience. Everything clearly explained, committments made were honoured as promised, easy-to-understand information on phone and in writing, what a joy. Reviewed on: 28th February 2020

Reply from Newbury Building Society Hi Amanda, thank you so much for your kind words and taking the time to leave feedback. It really is much appreciated by us all. Response date: 28th February 2020

Self Build Mortgage

The Newbury Building Society are a class apart from other lenders – you talk to a dedicated contact who is genuinely interested in your project. Unlike so many other lenders these days, each mortgage is accessed on a case-by-case basis and by a real person, and not dictated by a computer algorithm. Reviewed on: 28th February 2020

Reply from Newbury Building Society Hi Don and Lizzy, thank you so much for taking the time to leave feedback, we really appreciate it. Hope your build is going well and we'd love to hear from you when its all complete! Response date: 28th February 2020

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