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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1229 reviews)

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4.76

Based on 1,229 reviews, last reviewed 25th Nov 2024

5% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Transparent and efficient service The mortgage application process was transparent and efficient.. Reviewed on: 25th November 2024

Latest lowest rating:

1

I made an overpayment on 22nd August . I made an overpayment on 22nd August . I received a written letter in the post on 7th September , (dated 2nd September ) with details of my balance an... Read more Reviewed on: 7th September 2024

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1229)

Most helpful mortgage provider I've come across

Answered call really quickly,listened to me and did everything they could to help even though it wasn't them that had caused a delay.Liaised with solicitors and myself above and beyond to get mortgage through asap.Most helpful company so far and I've used many different mortgage providers Reviewed on: 2nd March 2024

Reply from Newbury Building Society Thank you for your kind words and taking the time to leave feedback, Elisabeth, we do appreicate it. Response date: 4th March 2024

Excellent service time to explain all options

Excellent service, prepared to take the time and explain all options available with real term figures to enable you to make the best choice for yourselves and your current/future financial situation Reviewed on: 2nd March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Many, we appreciate it. Response date: 4th March 2024

Personal Experience

I’ve had direct contact with Newbury Building Society that has been excellent throughout the entire process. Efficient, and always a quick response. Very impressive. Reviewed on: 1st March 2024

Reply from Newbury Building Society Hi Phil - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 1st March 2024

Everything done in a timely reasonable way with clea...

Everything done in a timely reasonable way with clear emails as required Reviewed on: 28th February 2024

Reply from Newbury Building Society Hi Steve - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 29th February 2024

Lauren Dearlove was amazing.

Lauren Dearlove was amazing. She was so helpful. Reviewed on: 26th February 2024

Reply from Newbury Building Society Hi Brooke - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Lauren, who will be so pleased to hear them. Response date: 26th February 2024

I was very impressed that Newbury were able to conta...

I was very impressed that Newbury were able to contact me on Saturday, which was really helpful for somebody who lived in Japan. Reviewed on: 24th February 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Paul, we appreciate it. Response date: 26th February 2024

Would Recommend

With the changes to the Bank of England base rate over the last couple of years, I understood that my interest rate with an SVR mortgage would have to change with it. I really appreciate how Newbury approached this, making small increases over time, meaning it was much more manageable in the long run. It felt like Newbury were really thinking of the customer, and their approach took some of the stress out of the cost of living crisis. Thank you. Reviewed on: 24th February 2024

Reply from Newbury Building Society Hi Nicola, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 1st March 2024

Very efficient through the process of a mortgage app...

Very efficient through the process of a mortgage application. Clear communication thank you Eve. Reviewed on: 21st February 2024

Reply from Newbury Building Society Hi Penelope - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Eve, who will be so pleased to hear them. Response date: 21st February 2024

Dreams Do Come True...

Newbury were more than willing to offer me a 95% shared ownership mortgage with a 5% deposit. I was thrilled about this as for many years I thought it would be impossible to become a first time homeowner with house prices increasing. Newbury has made my dream come true - thank you!! Reviewed on: 19th February 2024

Reply from Newbury Building Society Hi Lauren, thank you for taking the time to leave us a review, we really do appreciate it. Congratulations on your new home! Response date: 20th February 2024

Mortgage Telephone Call

My mortgage telephone call today with Courtney Green was so useful and she answered all the questions I had. We spoke about fixed rates and about stair-casing as well. The call was on time and ran smoothly. I cannot fault the service at all. Thank you! Reviewed on: 15th February 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Bethanie, we appreciate it and we will be sure to share your comments with Courtney, who will be so pleased to read them. Response date: 16th February 2024

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