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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

11% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1267)

A very efficient and professional service, with good advice and support throughout the process.

We applied for a further advance on our existing mortgage and a joint mortgage with our daughter to enable her to purchase a property. We received good advice on how to structure this and a fast and efficient service throughout. Reviewed on: 28th August 2020

Reply from Newbury Building Society Hi Adrian - thank you for taking the time to leave feedback - it is really appreciated by us all. Response date: 28th August 2020

Seamless service!

despite applying for a mortgage during a global pandemic, the service was seamless and couldn't be happier! Reviewed on: 28th August 2020

Reply from Newbury Building Society Hi Beth, thank you for taking the time to leave feedback and for your kind words - we really appreciate them :-) Response date: 28th August 2020

Updating our mortgage

A good service from customer service assistant via email, telephone and letter on the progressive of the mortgage offer. Especially with the pandemic of COVID-19 occurring whilst our mortgage offer being considered. Reviewed on: 21st August 2020

Reply from Newbury Building Society HI Lisa - thank you for taking time to leave feedback for us - we really appreciate it. Response date: 24th August 2020

Great value product at a difficult time for all

My experience, through The Mortgage People, was seamless and the product provided by Newbury was very much appreciated due to its generosity amongst the hardship of COVID-19. Thank you! Reviewed on: 21st August 2020

Reply from Newbury Building Society HI Holly, thank you so much for taking the time to leave feedback for us - it's much appreciated! Response date: 24th August 2020

Newbury were helpful to release funds quickly following solicitor confirmation.

Generally good, getting survey underway took a little while but covid 19 was a major factor to them running behind which is understandable. Tracing application fee payment was problematic which was frustrating as i had paid it way earlier than needed. Reviewed on: 18th August 2020

Reply from Newbury Building Society Hi Shirley, thank you for taking the time to leave feedback for us. We will forward your comments to the completions team so that they can review the process. Thanks again for the feedback we do appreciate it and will make note of your comments to ensure the process is smooth for all customers. Response date: 24th August 2020

Great Service as usual

We applied for additional funds. The process was painless, carried through smoothly to completion and quite quick, despite some additional information being required. Very happy with Newbury and their customer service team. Reviewed on: 14th August 2020

Reply from Newbury Building Society HI David - thank you for your kind words and for taking the time to leave feedback for us - we really appreciate it! Response date: 14th August 2020

Helpful, prompt, and competitive

The interest only mortgage remains competitive and the staff have been thorough in advising us of options, prompt, and reliable in responding to queries and in executing the transfer to the new product. Reviewed on: 14th August 2020

Reply from Newbury Building Society Hi Andrew, thanks for taking the time to leave feedback - we really appreciate it. Response date: 14th August 2020

Charming, helpful, friendly, informative.

From start to finish everyone was helpful and always contactable. Reviewed on: 14th August 2020

Reply from Newbury Building Society HI Judith, thank you so much for taking the time to leave feedback for us - and for your kind words - we all really appreciate it. Response date: 28th August 2020

New Mortgage

Friendly helpful service assisting me through the process Reviewed on: 7th August 2020

Reply from Newbury Building Society HI Gill - thank you for taking the time to leave feedback for us - we appreciate it. Response date: 7th August 2020

Good rate and good experience

Newbury itself was excellent. Their solicitor, O'Neill, made some minor mistakes that we had to pick them up on Reviewed on: 7th August 2020

Reply from Newbury Building Society Hi Adrienne, thank you for taking the time to leave feedback for us - we really appreciate it. Response date: 7th August 2020

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