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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

11% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1267)

Easy and straightforward process, more post-buy details please

We had no difficulty or issueswith the process of prurchasing our new home. However, we would be happier if there was an online account service for our mortgage which allowed us to view itemised details of the amount owed, the amount of interest we have accrued, and how our payments have been applied against the interest and the principal. Reviewed on: 3rd August 2020

Reply from Newbury Building Society HI David, thank you for taking the time to leave feedback for us. We will forward your comments to the development teams who are looking at how we improve our digital services for mortgage customers. Your feedback is very welcome. Response date: 4th August 2020

Dream home achieved

My mortgage experience with Newbury felt very smooth and caused me little apprehension but more excitement. Customer service fantastic and now my daughter and I have our very first dream home. Reviewed on: 3rd August 2020

Reply from Newbury Building Society Hi Rae, Congratulations and happy new home! Thank you so much for taking the time to leave feedback for us - we really appreciate it. We wish you happy times in your dream home :-) Response date: 4th August 2020

New first time mortgage

From start to finish Newbury were professional and communication was excellent. Reviewed on: 1st August 2020

Reply from Newbury Building Society Hi Tina - thank you for taking the time to leave feedback - and for your kind words - it's much appreciated. Response date: 3rd August 2020

All Round Service

Having first had a self build mortgage with Newbury Building Society and now having transferred to a repayment mortgage. We have been guided and look after throughout both of our processes. Dave Murray being our principle contact was great. Reviewed on: 27th July 2020

Reply from Newbury Building Society Hi Lisa - thank you for taking the time to leave feedback for us - we really appreciate it and we will be sure to share your comments with Dave who will be so pleased to hear them. Thanks again Response date: 28th July 2020

Efficient and professional during a difficult time

Applied for a mortgage through a broker. It did seem to take a fairly long time to process but we were in the middle of the Coronovirus outbreak Reviewed on: 26th July 2020

Reply from Newbury Building Society Hi Chris - thank you for taking the time to leave feedback - we do appreciate it. It has been a very different time so many thanks for your patience. Response date: 27th July 2020

Local knowledge local people excellent service

The title says it all dealing local with people who know the area is always best . Reviewed on: 24th July 2020

Reply from Newbury Building Society Hi Colin - thank you for your kind words - and for taking the time to leave this feedback - we really appreciate it. Response date: 24th July 2020

Helpful

Newbury building society were so helpful when applying for a mortgage for the first time I would defiantly recommend. Reviewed on: 24th July 2020

Reply from Newbury Building Society Hi Victoria - thank you so much for taking the time to leave feedback for us, we really appreciate it. Congratulations on your first home! Response date: 24th July 2020

Changing mortgage product.

It was a swift process which was straight forward & hassle free. Our paperwork was approved for the change to take place quicker than we had expected. My husband and I have been very happy with their service through the years we have been with Newbury. Reviewed on: 20th July 2020

Reply from Newbury Building Society Hi, thank you for taking the time to leave feedback - we really do appreciate it. It's always good to hear that the service has been smooth and efficient. Response date: 21st July 2020

Excellent Product

Newbury offered an excellent mortgage to suit our current needs and situation. The whole process was carried out very quickly and efficiently Reviewed on: 18th July 2020

Reply from Newbury Building Society HI, thank you for taking the time to leave feedback for us, we really do appreciate it. Response date: 20th July 2020

Great service for new mortgage

We were struggling to find a mortgage that suited our needs for a self build project but NBS found a solution that was right for us. Dealing with their representatives has been a pleasure - they are always helpful and made the process very easy. Reviewed on: 14th July 2020

Reply from Newbury Building Society Hi John, thank you for taking the time to leave feedback for us - we really appreciate it. We hope the build is going well! Response date: 14th July 2020

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