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Newbury Building Society: Savings reviews

4.88
Based on 8,681 reviews, last reviewed 17th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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0%
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Latest highest rating:

5

Still on the high street They're on the high street still, unlike nearly all other banks/building society's and you can pop in with any questions. Reviewed on: 14th March 2026
Amy Purnell's avatar
Amy Purnell

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8681)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Professional, friendly staff. I like book accounts. Competitive interest rates. Local branch in town centre. Reviewed on: 30th September 2024

In branch service review

5
Always helpful and ready to assist quickly. Reviewed on: 30th September 2024

In branch service review

5
Jess was so lovely, very helpful and chatty in Abingdon. Reviewed on: 30th September 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Jess, who will be so pleased to hear them. Response date: 14th October 2024
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Newbury Building Society

In branch service review

5
Very friendly and helpful staff. Reviewed on: 30th September 2024

In branch service review

5
Lovely to talk to a human and discuss my options. Reviewed on: 30th September 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it. Response date: 10th October 2024
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Newbury Building Society

In branch service review

4
Automated phone system speaks too fast to spell out the six digit code required. Reviewed on: 30th September 2024

In branch service review

5
Tasha was really helpful and proactive in helping my with my savings. Reviewed on: 30th September 2024

In branch service review

4
Good communication and help from staff. Reviewed on: 30th September 2024

In branch service review

5
Very helpful, friendly and efficient. Like Mary Poppins - practically perfect in every way!. Reviewed on: 30th September 2024

In branch service review

5
Great friendly service with a smile, just what is required. A happy person serving. Reviewed on: 30th September 2024