Smart Money People Logo

Newbury Building Society: Savings reviews

4.89
Based on 8,674 reviews, last reviewed 27th Feb 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

New member but everyone has been so helpful. New member but everyone has been so helpful. Love the face to face experience and I get a real passbook Reviewed on: 26th February 2026
Jaycee's avatar
Jaycee

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
Verified source

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8674)

Review of the Newbury Building Society, Savings:

Quick friendly efficient.

5
Quick friendly efficient......... .. Reviewed on: 8th March 2025
Reply from Newbury Building Society Hi Geoff, we appreciate you taking the time to leave us a review, we're glad you had a positive experience with us. Response date: 12th March 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Need online access to withdrawal to 7-day business account. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for letting us know. We’re committed to improving and your feedback helps us do that. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Very friendly and relaxed atmosphere. Hannah was very patient and knowledgeable. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased Hannah could assist you. Thank you for sharing your experience with us. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Friendly, personal service and comms. Always appreciate more interest. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Hannah was very helpful and updated our account quickly and efficiently. Reviewed on: 28th November 2025
Reply from Newbury Building Society Your feedback about Hannah is greatly appreciated. We’ll pass this on to them today. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Lovely staff, always cheerful and helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your kind words. We’re delighted you had a great experience with Newbury Building Society. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
I like dealing in branch with a peerson and not having to go online. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for taking the time to share your positive experience. It means a lot to us. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
The person dealing with me was polite and helpful. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for your lovely review. We’re committed to providing excellent service and your comments show we’re on the right track. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Tasha always has the time to help. Never too much trouble. Reviewed on: 28th November 2025
Reply from Newbury Building Society Thank you for highlighting the excellent service you received. We’re proud of Tasha and your comments mean a lot. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Always helpful and friendly. Branches are in good local locations. And you get a passbook, and real staff. Reviewed on: 28th November 2025
Reply from Newbury Building Society We’re so pleased to hear you’re satisfied with the support you received. Thank you for choosing us. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Always polite and good attention. Reviewed on: 28th November 2025
Reply from Newbury Building Society We really appreciate your feedback and are thrilled you’re happy with our service. Response date: 2nd December 2025
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products