Smart Money People Logo

Newbury Building Society: Savings reviews

4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Always have a good experience when going to Newbury Building Society. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
It's good to be able to speak to a real person in branch. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Face-to-face appointment with knowledgeable Society staff members who are friendly and helpful. Reviewed on: 28th June 2024
Reply from Newbury Building Society That's nice to hear! Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Very friendly staff with good communication skills. Reviewed on: 28th June 2024
Reply from Newbury Building Society That's nice to hear! Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Newbury Building Society has made more sense with one enquiry than Lloyds and Santander together!. Reviewed on: 28th June 2024
Reply from Newbury Building Society That's nice to hear! Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Always enjoy coming into the Hungerford branch. Staff lovely as always, friendly and polite and not robots. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
Fab service as always, don't expect anything less. Very helpful. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
So helpful as I was really in trouble with my funds in my bank account. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
I find them very polite and helpful. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
Newbury Building Society Logo
Newbury Building Society

In branch service review

5
The advisor who served me was very friendly and helpful. Reviewed on: 28th June 2024
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products