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Newbury Building Society: Savings reviews

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4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

4
Rates could be better but I like coming to branch and all staff are very helpful. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Aimee was very pleasant and friendly. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
Very helpful and knowledgeable. Good advice on my accounts and interest. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
I like the local feel in the office and personal touch. Could be stronger online. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Excellent products. Customer service second to none. Lovely blend of modern and traditional. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 1st July 2024
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Newbury Building Society

In branch service review

5
The member of staff was very informative and friendly. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Like that everybody is knowledgeable. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Always most helpful, friendly and efficient. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
As a newly enrolled member, staff in the Didcot branch gave excellent customer service and outlined in great detail the accounts I opened - lovely and friendly. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

In branch service review

5
Nice branch, friendly and patient staff, good rates. Reviewed on: 28th June 2024
Verified Member's avatar
Verified Member

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