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Newbury Building Society: Savings reviews

4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Everything is perfect. Wonderful staff. Reviewed on: 28th June 2024

In branch service review

5
Offer child accounts to support the local community. Reviewed on: 28th June 2024

In branch service review

5
I like being able to sit down at the counter - much more relaxed. Reviewed on: 28th June 2024

In branch service review

5
Quickly able to get through to advisors who are very helpful. Reviewed on: 28th June 2024

In branch service review

5
Always helpful and friendly in a professional manner. Reviewed on: 28th June 2024

In branch service review

5
Always friendly and helpful, and open!. Reviewed on: 28th June 2024

In branch service review

5
I have been with Newbury Building Society for many years. Very good. Reviewed on: 28th June 2024

In branch service review

5
Patient, kind and friendly service, wide product range. High street presence, so easy to have face-to-face conversations. Reviewed on: 28th June 2024

In branch service review

5
Gave us our first mortgage and have always been there for us. Reviewed on: 28th June 2024

In branch service review

5
Really efficient and great. Excellent. Reviewed on: 28th June 2024

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