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Newbury Building Society: Savings reviews

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4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
Visit provider site Read all reviews See your review

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Approachable and friendly and knowledgeable staff. And I like the Thatcham branch. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Local to home with face-to-face contact offering personal service. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Originally, in Barclays but they moved to Newbury so transferred money from Barclays. Reviewed on: 31st May 2024
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Verified Member

In branch service review

4
Wait time can be very long in branch but all staff are knowledgeable and helpful. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Very helpful member of staff in Thatcham. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Amazing service, polite and professional. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Personal service, very helpful and clear. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
Quick and easy to do all I needed to set-up faster payments. Reviewed on: 31st May 2024
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Verified Member

In branch service review

5
Absolutely first class service, Rachel was very knowledgeable and helpful. Reviewed on: 31st May 2024
Verified Member's avatar
Verified Member

In branch service review

5
So much less stressful coming into branch and sorting things out with a human. Reviewed on: 31st May 2024
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Verified Member

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