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Newbury Building Society: Savings reviews

4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt

About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

I wanted to open an account on an ISA of £20000 to s...

5
I wanted to open an account on an ISA of £20000 to save paying income tax on my savings, Haze Parker talked me through the process of an ISA account, she was very helpful and professional, I will open another for 2025/2026 tax year to save more. Reviewed on: 2nd April 2025
Reply from Newbury Building Society Hi James, thank you for taking the time to leave us a review, we really do appreciate it! We will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 3rd April 2025
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Newbury Building Society

In branch service review

5
I found everything extremely efficient, quick and pleasant. Reviewed on: 30th April 2024

In branch service review

5
It was a very good experience. The advisor explained everything in an easy to understand way and answered all questions simply. Reviewed on: 30th April 2024

In branch service review

5
It's great that it is on the high street. Reviewed on: 30th April 2024

In branch service review

5
Friendly, helpful, knowledgeable service. Reviewed on: 30th April 2024

In branch service review

5
Received the information I needed regarding investing funds. Very friendly staff. Reviewed on: 30th April 2024

In branch service review

5
All information was explained well, all good, thank you. Reviewed on: 30th April 2024

In branch service review

5
Good to talk face-to-face and be offered a range of savings products in a high street branch, and for them to be accessible by passbooks. Reviewed on: 30th April 2024

In branch service review

5
I like that with the Newbury I am able to deal with real people!. Reviewed on: 30th April 2024

In branch service review

5
Staff were incredibly polite, kind and helpful. Reviewed on: 30th April 2024

In branch service review

5
Very friendly, efficient service. Don't think you can improve it, well done!. Reviewed on: 30th April 2024

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