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Newbury Building Society: Savings reviews

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4.88
Based on 8,684 reviews, last reviewed 26th Mar 2026
64% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026
David H's avatar
David H

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8684)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
Friendly, helpful and clear. Natasha in Basingstoke was excellent today. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Personal service with a smile, always. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Staff are always efficient and friendly. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Keep away with ISAs at NBS,, for me the ISA savings products NBS at the Alton branch in particular are a-OK. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
I was delighted to heat that I could top-up my 'Welcome to Newbury' and 'Existing Member' account to get more interest. Thank you. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Excellent service from everyone. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Everything is very friendly, explained very simply, politely and courteously. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Everything was fine with my experience. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Great staff, good that you are on the high street, fabulous rates and good products. Reviewed on: 29th February 2024
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Verified Member

In branch service review

5
Ollie was totally knowledgeable and helpful and understands the product. Reviewed on: 29th February 2024
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Verified Member

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