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Newbury Building Society: Savings reviews

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4.88
Based on 8,685 reviews, last reviewed 8th Apr 2026
86% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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7%
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Latest highest rating:

5

A Masterclass in dealing with demanding customers We needed help to set up three new ISA accounts and and Tasha (1100, 8th April, Basingstoke). The whole process took nearly an hour and involved a lo... Read more Reviewed on: 8th April 2026
David G's avatar
David G

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8685)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I like that I can sit and talk face to face with a member of staff. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Always very friendly and willing to help. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Very friendly nothing too much trouble. Reviewed on: 31st July 2023
Verified Member's avatar
Verified Member

Newbury Building Society Branch Review

5
Very friendly always had a chat. Reviewed on: 31st July 2023
Verified Member's avatar
Verified Member

Newbury Building Society Branch Review

5
All very friendly and always smiling, nothing is a problem. Reviewed on: 31st July 2023
Verified Member's avatar
Verified Member

Newbury Building Society Branch Review

5
Staff very helpful and friendly. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Opening a new account as a power of attorney was well explained and good experience. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Always receive a very friendly welcome and happy to answer any questions, no matter how small. Reviewed on: 31st July 2023
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Verified Member

Newbury Building Society Branch Review

5
Staff are always a pleasure to deal with, online could be easier. Reviewed on: 31st July 2023
Verified Member's avatar
Verified Member

Newbury Building Society Branch Review

5
It was all very easy and straight forward, service was excellent. Reviewed on: 31st July 2023
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Verified Member

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