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Newbury Building Society: Savings reviews

4.88
Based on 8,691 reviews, last reviewed 17th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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Latest highest rating:

5

Just bought new isa product had a great experience a... Just bought new isa product had a great experience also had help with older products Reviewed on: 17th April 2026
Malcolm 's avatar
Malcolm

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8691)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Would like to see a branch opening in Reading. Reviewed on: 30th April 2023
Reply from Newbury Building Society Thank you for your feedback, we will share this with our operations team. Response date: 22nd May 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Annual statement of interest for tax year is misleading, particularly the gross interest rate. Reviewed on: 30th April 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. We will share your comments with the Savings team to make this clearer. Response date: 22nd May 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I like the friendly and helpful staff, nothing is too much trouble. Reviewed on: 30th April 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
On previous visits and my visit today I don't think there is area that could be improved. Reviewed on: 30th April 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Good old fashioned service, but still able to access online if needed. Reviewed on: 30th April 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
I like dealing with a real person and they can answer questions. Reviewed on: 30th April 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Ana is always helpful and friendly when I come into branch. Reviewed on: 30th April 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ana, who will be so pleased to hear them. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Had books that were dormant - all updated, one transferred and a new one opened. Reviewed on: 30th April 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very professional but with their service pleasant too. Reviewed on: 30th April 2023
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Closing my accounts and buying a retirement property tomorrow, so very helpful. Reviewed on: 30th April 2023

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