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Newbury Building Society: Savings reviews

4.88
Based on 8,691 reviews, last reviewed 17th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
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Latest highest rating:

5

Just bought new isa product had a great experience a... Just bought new isa product had a great experience also had help with older products Reviewed on: 17th April 2026
Malcolm 's avatar
Malcolm

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8691)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
I like that there is face to face customer service, easy access these days. Reviewed on: 30th April 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Easy, local access, good advice and friendly. Reviewed on: 30th April 2023
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
It is good to talk with an actual person, service is always good and staff very friendly. Reviewed on: 30th April 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Good but I don't like making appointments for new investments. Reviewed on: 30th April 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Louisa was very helpful and explained well. Reviewed on: 30th April 2023
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Louisa was prompt and able to support any needs. Reviewed on: 30th April 2023
Reply from Newbury Building Society Hi -thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Louisa, who will be so pleased to hear them. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
So kind and helpful thank you, registered husbands death. Reviewed on: 30th April 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I like being able to view my accounts online, staff very friendly. Reviewed on: 30th April 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, helpful, smiley staff. Reviewed on: 30th April 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 16th June 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I have phoned a number of times but it goes straight through to music and I'm always unsure if I'm connected or not. Reviewed on: 30th April 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback - we will check our lines, sorry if you are having trouble. Response date: 16th June 2023
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Newbury Building Society

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