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Newbury Building Society: Savings reviews

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4.90
Based on 8,752 reviews, last reviewed 26th Jun 2026
54% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026
Isabel Macfall's avatar
Isabel Macfall

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

Helpful advice on savings

5
I had an appointment with Rachel Hawkins from Newbury branch. She was so helpful with advising me on opening several savings accounts and the best way to allocate my money to each account Reviewed on: 13th March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 13th March 2023
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Newbury Building Society

Opening New Account

5
The appointment was very helpful, courteous and professional. It was a most reassuring visit. Reviewed on: 13th March 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th March 2023
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Newbury Building Society

New Account

5
The appointment was very helpful ,courteous and professional. It was a reassuring experience. Reviewed on: 13th March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023
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Newbury Building Society

Excellence

5
The visit to open an account was very helpful courteous and professional. It was most reassuring.and excellent service.. Reviewed on: 13th March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 13th March 2023
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Newbury Building Society

Setup a new account

5
So easy and a reasonable rate too. Communications were thorough and timely. Reviewed on: 12th March 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 13th March 2023
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Newbury Building Society

Opening a new savings account at Abingdon branch.

5
Member of staff was friendly and efficient. Answered any queries I had and was very helpful. Reviewed on: 11th March 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 13th March 2023
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Newbury Building Society

Polite and warm welcome

5
Very welcoming, was able to answer all questions and facilitate opening my account in a timely manner Reviewed on: 11th March 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 13th March 2023
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Newbury Building Society

New to Newbury

5
Accounts were discussed in detail so I could make the best decisions. Like the fact you can book a face to face, Nationwide don't offer that anymore, or passbook ISA, so here I am. 100% recommend. Reviewed on: 11th March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - and your kind words. We do appreciate it. Response date: 13th March 2023
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Newbury Building Society

A warm and efficient welcome

4
I had not realised that the Abingdon branch had moved, and as a result was 10 minutes late. Samantha was not rattled, and we swiftly got down to business. Samantha was businesslike and pragmatic, and we got through all the required checks surprisingly quickly. Reviewed on: 11th March 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Samantha, who will be so pleased to hear them. Response date: 13th March 2023
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Newbury Building Society

Friendly personal service

5
Feel valued as a customer compared to large banks etc. Reviewed on: 10th March 2023
As's avatar
As
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreicate it. Response date: 13th March 2023
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Newbury Building Society

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