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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8794 reviews)

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4.89

Based on 8,794 reviews, last reviewed 12th Sep 2026

19% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8794)

Early days

Like all new accounts, needs to see if it works well Reviewed on: 13th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 14th March 2023

Good interest on savings accounts

I opened some savings accounts with good advice on what accounts to open to get the best interest on my money. My advisor spent time with me to pick the right accounts for my needs and very patient explaining everything to me Reviewed on: 13th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 14th March 2023

Helpful advice on savings

I had an appointment with Rachel Hawkins from Newbury branch. She was so helpful with advising me on opening several savings accounts and the best way to allocate my money to each account Reviewed on: 13th March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 13th March 2023

Opening New Account

The appointment was very helpful, courteous and professional. It was a most reassuring visit. Reviewed on: 13th March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th March 2023

New Account

The appointment was very helpful ,courteous and professional. It was a reassuring experience. Reviewed on: 13th March 2023

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Excellence

The visit to open an account was very helpful courteous and professional. It was most reassuring.and excellent service.. Reviewed on: 13th March 2023

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Setup a new account

So easy and a reasonable rate too. Communications were thorough and timely. Reviewed on: 12th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 13th March 2023

Opening a new savings account at Abingdon branch.

Member of staff was friendly and efficient. Answered any queries I had and was very helpful. Reviewed on: 11th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 13th March 2023

Polite and warm welcome

Very welcoming, was able to answer all questions and facilitate opening my account in a timely manner Reviewed on: 11th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 13th March 2023

New to Newbury

Accounts were discussed in detail so I could make the best decisions. Like the fact you can book a face to face, Nationwide don't offer that anymore, or passbook ISA, so here I am. 100% recommend. Reviewed on: 11th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - and your kind words. We do appreciate it. Response date: 13th March 2023

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Newbury Building Society: Savings reviews

19% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8794)

Early days

Good interest on savings accounts

Helpful advice on savings

Opening New Account

New Account

Excellence

Setup a new account

Opening a new savings account at Abingdon branch.

Polite and warm welcome

New to Newbury

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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