Write a review

Newsletter

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8794 reviews)

View other Newbury Building Society products

4.89

Based on 8,794 reviews, last reviewed 12th Sep 2026

19% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8794)

A warm and efficient welcome

I had not realised that the Abingdon branch had moved, and as a result was 10 minutes late. Samantha was not rattled, and we swiftly got down to business. Samantha was businesslike and pragmatic, and we got through all the required checks surprisingly quickly. Reviewed on: 11th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will share your comments with Samantha, who will be so pleased to hear them. Response date: 13th March 2023

Friendly personal service

Feel valued as a customer compared to large banks etc. Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreicate it. Response date: 13th March 2023

Easy to do, good rate of interest

No problems with opening the account. Good communication. Very helpful when I needed to ask something Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreicate it. Response date: 13th March 2023

Opening an account in branch

My request to open a new account was actioned instantly. No need to make an appointment and return which is often the case with other building societies. My passbook was given to me rather than needing to wait anxiously for it to arrive in the post. Polite knowledgeable staff. Reviewed on: 10th March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th March 2023

Fast and efficient

Postal account opened and pass book received in 4 days - brilliant Phone answered immediately by people who knew what they were talking about Reviewed on: 10th March 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 10th March 2023

A friendly society

The advisor was very helpful and friendly. He was professional in his approach and explained everything carefully. Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreicate it. Response date: 10th March 2023

Great service for new customers setting up a savings account

We were told all we needed to know, in a very calm and friendly manner and could ask any questions that we had at any point. We enjoyed the process all the way through. Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for your kind words Lesley, and for taking time to leave feedback - we appreicate it. Response date: 13th March 2023

Over. 55s

Very quick and helpful tnats all that i have to say Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 10th March 2023

Unacceptably slow

Opening a new Senior Saver account seemed to be quick and I could see it on line but it was several days before I was sent a secure message to say that the account had been approved. What was happening during that time when it seemed all to have been done during the online opening process. Why so slow when other organisations are instant. Also the account receives instant faster payments but the funds don't appear online until close of business. And why the 2 week delay before money can be withdrawn? All these seem traits of accounts in the 1970s not 2023 Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreicate it. We would like to understand more about your experience to explore how we can improve the communication on the process - please do contact us marketing @newbury.co.uk Response date: 10th March 2023

Good rates and good service.

Good rates and good service. Arranging the on-line service was straightforward. Reviewed on: 10th March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 10th March 2023

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Boom Community Bank 4.72 from 504 reviews
Savings
from Suffolk Building Society, formerly Ipswich Building Society 4.92 from 2460 reviews
Savings
from Chase Bank 4.82 from 23036 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.84 from 1417 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub