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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8694 reviews)

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4.88

Based on 8,694 reviews, last reviewed 23rd Apr 2026

90% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent customer service is still being delivered. My wife and I are long standing customers initially as mortgagors and now investors. We recently realised that we could improve the rate of return on ... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8694)

VERY PROFESSIONAL SERVICE

We have always found the Newbury Building Society exceptionally easy to do business with. Telephone phone calls are answered promptly and enquiries are always dealt with efficiently and knowledgeably. We always come away from any contact with the Society feeling very content with the manner and professionalism with which our enquiry has been dealt. Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi Fred, thank you for taking the time to leave us a review, we appreciate it! Response date: 10th February 2023

Service

Savings accounts with good interest rates. Wonderful staff which ever office we use. Reviewed on: 9th February 2023

Reply from Newbury Building Society Thank you, Helen, for taking the time to leave feedback and for your kind words, we appreciate it. Response date: 9th February 2023

Awesome customer service.

Great from start to finish. Amazing people. Reviewed on: 9th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, Mellissa, and for your kind words. We appreciate it. Response date: 9th February 2023

Friendly professional service

When going to the Wokingham branch we are always welcomed by name and dealt with in a very professional manner. Nothing seems too much trouble to the staff Reviewed on: 9th February 2023

Reply from Newbury Building Society Thank you, Mike, for taking the time to leave feedback and for your kind words, we appreciate it. Response date: 9th February 2023

good experience

good experience all information given in an easy to understand way Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 9th February 2023

Excellent service

I was treated with respect and courtesy I was given the advice I asked for and never felt under pressure altogether a pleasant experience. Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th February 2023

Very understanding staff to talk to

Nice people to ask if you have any problems Reviewed on: 9th February 2023

Reply from Newbury Building Society Thank you Michael for taking time to leave feedback - we appreciate it. Response date: 9th February 2023

Run by people not computers

Knowledgeable, friendly with face to face conversation in a local branch Reviewed on: 9th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Paul, we appreciate it. Response date: 9th February 2023

Competetive Rates

I received an e-mail informing me of a newly available account and advising me to review the website and see if this account met my objectives. I did my review of the offering and found it met my needs. I opened the account on-line and transferred the relevant funds into the account on-line. This was all done within a very short time and completed successfully, although I would have preferred to do this in branch. Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi Mike - thank you very much for taking the time to leave us a review - we really do appreciate it. Response date: 9th February 2023

Friendly and efficient

The staff are extremely friendly and efficient. The service provided by Newbury is amazing. We wouldn’t save anywhere else. Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi Julie, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th February 2023

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