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Newbury Building Society: Savings reviews

4.88
Based on 8,694 reviews, last reviewed 23rd Apr 2026
90% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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1%
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0%
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Latest highest rating:

5

Excellent customer service is still being delivered. My wife and I are long standing customers initially as mortgagors and now investors. We recently realised that we could improve the rate of return on ... Read more Reviewed on: 23rd April 2026
G N's avatar
G N

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8695)

Good saving rates

5
Good customer care friend staff in branch Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Good savings accounts

5
Newbury offered some attractive savings accounts that were easy to open and use. They have been very helpful when I have needed to speak to them. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Savings rates very fair and safe.

5
Our savings were transferred from a major high street bank about 5 years ago. We were disappointed with rates offered by our bank at the time. We moved to Newbury Building Society and have a good rate since. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Richard, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Great Straight Forward Bank and savings with no Strings

5
The Newbury Always have the customers interest at heart. With good rates of return when the economy allows it. It’s a FAMILY!!! Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Graham, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Good interest rates for savers

5
The Newbury Building Society offers good interest rates to savers. On-line account opening is straightforward and easy. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Clear savings advice

5
Clearly explained options with good rates. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Steph, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Great service and range of accounts

5
Really helpful and offer a range of accounts. Very pleasant and caring member of staff that I saw. Went in to open 2 accounts and opened 4. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Kerri and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Great service and rates

5
I have saved with them for years, used several different branches, and always had friendly, helpful service. I know they will look after me and my savings Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Excellent customer service

5
I had a query re environmental policy, I posted it on their website thinking "I'll never hear back from anyone on this" as it's obscure, but I got a reply (fulsome) within a matter of a few days. Full marks. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Tim, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Good Savings advice

5
Staff in the Newbury Building Society have given me great service and advice over the years I have been with them. They offer competitive interest rates and regularly review them. They also keep their customers informed of all matters related to their business. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Barbara, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

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