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Newbury Building Society: Savings reviews

4.88
Based on 8,694 reviews, last reviewed 23rd Apr 2026
90% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Excellent customer service is still being delivered. My wife and I are long standing customers initially as mortgagors and now investors. We recently realised that we could improve the rate of return on ... Read more Reviewed on: 23rd April 2026
G N's avatar
G N

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8697)

Excellent customer service

5
I had a query re environmental policy, I posted it on their website thinking "I'll never hear back from anyone on this" as it's obscure, but I got a reply (fulsome) within a matter of a few days. Full marks. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Tim, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Good Savings advice

5
Staff in the Newbury Building Society have given me great service and advice over the years I have been with them. They offer competitive interest rates and regularly review them. They also keep their customers informed of all matters related to their business. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Barbara, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Best Savings Provider/Best Building Society

5
A local building society that serves its local customers well, provides great customer service, and has a high street presence when other major players are withdrawing in shame. Its interest rates are regularly reviewed and are competitive in the current market. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Savings and ISA.

4
Cassie was very helpful and understanding. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback, we do appreciate it. We will be sure to share your comments with Cassie, who will be so pleased to hear them. Response date: 9th February 2023
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Newbury Building Society

Great local building society

5
In the days of no banks in towns and villages and restricted hours where there are banks, it is great to rely on Newbury Building Society. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Sally, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Lots of different ways to save

5
The Newbury Building Society offers a wide range of accounts for savers both short term easy access or longer term commitments. Particularly rate the Existing Savers which attracts a better interest rate. All my dealings with staff at their Hungerford office have been excellent. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Alison, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Savings advice

5
Very helpful and informative staff and felt that the customer really mattered. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Christine, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Great advice

5
I have always found the staff most helpful on where to invest money and which accounts give me the best interest rates. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback Gloria, and for your kind words, we do appreciate it. Response date: 9th February 2023
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Newbury Building Society

Outstanding

5
The savings accounts range is good, the interest rates are very competitive, the online account access is great. I only have limited experience of visiting branches but have found Newbury's staff to offer a wonderfully helpful, friendly and knowledgeable approach. It's people that build trust in a brand, and the staff at their Alton branch did that for me. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and for your kind words, we all appreciate it. Response date: 8th February 2023
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Newbury Building Society

My savings advice was very clear and easy to understand

5
The advisor was very knowledgeable about the different savings products that would suit my needs. Very easy to talk to making me feel at ease and relaxed Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback, and for your kind words. We appreciate it. Response date: 8th February 2023
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Newbury Building Society

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