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Newbury Building Society: Savings reviews

4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8705)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Excellent service and rates

5
Friendly, efficient and an excellent range of products Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Friendly service

5
Service is always friendly and helpful and the interest rates on savings are good. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Fairly treatment, rates rise with BoE's rate promptly

5
Treating customers fairly and saving rates are increased shortly after BoE's increases its base rate. Much better than main banks. Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023
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Newbury Building Society

Long Time Member

5
Very helpful staff, will always do their best to advise on the Products available at the Newbury Building Society which will suit individual people. Reviewed on: 8th February 2023
Reply from Newbury Building Society Mr Mrs Mary Lay, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023
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Newbury Building Society

Fantastic customer service

5
It is so lovely to be able to pop into a branch and be greeted by a friendly, helpful and very informative member of staff. Nothing is too much trouble and as a pensioner I have been guided to the best accounts for me and assistance kindly given with on line facilities etc. All very much appreciated. Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Maureen - thank you for taking the time to leave us a review and for your kind words, we appreciate it! Response date: 8th February 2023
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Newbury Building Society

Senior Saver

5
An easy account to set up and administer online. Easy access with a competitive interest rate. Thank you Newbury. Reviewed on: 8th February 2023
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words Richard - we appreciate it. Response date: 8th February 2023
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Newbury Building Society

efficient and caring

5
considered our needs and offered excellent advice Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Excellent staff at Wokingham

5
Excellent staff at Wokingham, smile is a curve that helps Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Ted, thank you for taking the time to leave us a review - we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Good interest rates

4
Good savings rates which are periodically updated Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Solly, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023
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Newbury Building Society

Brilliant building society

5
Trust them with my money with good saving account interest rates and quick transfers to and from Reviewed on: 8th February 2023
Reply from Newbury Building Society Hi Sophie, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023
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Newbury Building Society

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