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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8752 reviews)

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4.90

Based on 8,752 reviews, last reviewed 26th Jun 2026

54% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8752)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Awesome customer service.

Great from start to finish. Amazing people. Reviewed on: 9th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback, Mellissa, and for your kind words. We appreciate it. Response date: 9th February 2023

Friendly professional service

When going to the Wokingham branch we are always welcomed by name and dealt with in a very professional manner. Nothing seems too much trouble to the staff Reviewed on: 9th February 2023

Reply from Newbury Building Society Thank you, Mike, for taking the time to leave feedback and for your kind words, we appreciate it. Response date: 9th February 2023

good experience

good experience all information given in an easy to understand way Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 9th February 2023

Excellent service

I was treated with respect and courtesy I was given the advice I asked for and never felt under pressure altogether a pleasant experience. Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th February 2023

Very understanding staff to talk to

Nice people to ask if you have any problems Reviewed on: 9th February 2023

Reply from Newbury Building Society Thank you Michael for taking time to leave feedback - we appreciate it. Response date: 9th February 2023

Run by people not computers

Knowledgeable, friendly with face to face conversation in a local branch Reviewed on: 9th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Paul, we appreciate it. Response date: 9th February 2023

Competetive Rates

I received an e-mail informing me of a newly available account and advising me to review the website and see if this account met my objectives. I did my review of the offering and found it met my needs. I opened the account on-line and transferred the relevant funds into the account on-line. This was all done within a very short time and completed successfully, although I would have preferred to do this in branch. Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi Mike - thank you very much for taking the time to leave us a review - we really do appreciate it. Response date: 9th February 2023

Friendly and efficient

The staff are extremely friendly and efficient. The service provided by Newbury is amazing. We wouldn’t save anywhere else. Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi Julie, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th February 2023

Best Savings Service

Very efficient team providing a very friendly, confident and genuinely interactive service. Reviewed on: 9th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it! Response date: 9th February 2023

Instilled confidence

Friendly and professional service. I feel happy and confident that we receive the best return on our savings. Reviewed on: 9th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Jenny, we do appreciate it. Response date: 9th February 2023

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