Write a review

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8708 reviews)

View other Newbury Building Society products

4.88

Based on 8,708 reviews, last reviewed 27th Apr 2026

86% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

A very comfortable appointment ent with Tasha. A very comfortable appointment with Tasha. She explained everything very clearly and professionally. I appreciated her friendly approach towards both ... Read more Reviewed on: 27th April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

Visit provider site Read all reviews See your review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8708)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Newbury Building Society Branch Review

Samantha James is brilliant and so helpful. Reviewed on: 31st January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback! Response date: 8th February 2023

Newbury Building Society Branch Review

I needed guidance to open new accounts and today's visit was very helpful. Reviewed on: 31st January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it! Response date: 8th February 2023

Newbury Building Society Branch Review

Always smiling happy staff, so helpful. Reviewed on: 31st January 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th February 2023

Reassuringly consistent good service

While banks are becoming less and less present in towns or in person, the Newbury is investing in its branch and doesn’t reduce the number of staff in branch to help you if you need it. Always helpful, always reliable with savings. I’d recommend them to anyone. Reviewed on: 30th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback Stuart, we do appreciate it! Response date: 31st January 2023

Excellent service in-branch at Thatcham

Wanted to make a couple of changes - all done without any fuss Reviewed on: 30th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it! Response date: 31st January 2023

Opening a new existing member account

Met with Sam at the Abingdon branch, she had previously opening my accounts originally, for a savings review. Sam is brilliant. She talks you through all your options and explains everything fully and clearly. Reviewed on: 30th January 2023

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback - we appreciate it and will be sure to share your comments with Sam, who will be so pleased to hear them. Thank you Response date: 30th January 2023

Branch staff are so welcoming

All branch staff are so welcoming and they explain everything in simple terms. Choosing savings accounts and filling forms can be complicating but staff make it easy. Reviewed on: 29th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 30th January 2023

Straight forward and good interest

I used the internet to sign up. This was easy to follow. Reviewed on: 29th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 30th January 2023

Great

Walked in to open a new savings account. Although staff were busy, we were advised of best accounts for us to look at and an appointment was made to open an account within the hour. Both Lisa and Sarah were great. Would recommend this branch and the saving accounts. Reviewed on: 29th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Lisa and Sarah who will be pleased to hear them. Response date: 30th January 2023

Excellent in every way

The person helping me provided helpful information before my appointment and then opening three new accounts - my first at Newbury Building Society was done without fuss and all done in 45 mins. My books arrived the following day. I shall now be opening accounts for my grandchildren. Just brilliant. Reviewed on: 28th January 2023

Reply from Newbury Building Society Thank you for taking time to leaves feedback and your kind words, we appreciate it. Response date: 30th January 2023

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from East Kilbride Credit Union 4.97 from 668 reviews
Bonus Saving Account
from first direct 4.82 from 57 reviews
Instant Access Savings
from Tesco Bank 3.89 from 5 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.81 from 1380 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Newbury Building Society: Savings reviews

86% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8708)

Really friendly, helpful staff and also easy to add funds by internet as well.

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Reassuringly consistent good service

Excellent service in-branch at Thatcham

Opening a new existing member account

Branch staff are so welcoming

Straight forward and good interest

Great

Excellent in every way

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024