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Newbury Building Society: Savings reviews

4.90
Based on 8,749 reviews, last reviewed 23rd Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026
Julie Lazarus's avatar
Julie Lazarus

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8752)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I have received excellent speedy service coupled with your staff's detailed knowledge when posing a question. Reviewed on: 31st January 2023
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you! Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Karen was very nice, polite and made me feel at ease. She explained everything so well. Reviewed on: 31st January 2023
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Generally a good service, no complaints. Reviewed on: 31st January 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Good to see that you are now doing fixed rate bonds, however interest rates could be better. Reviewed on: 31st January 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Pleasant staff, good service, good interest rates. Reviewed on: 31st January 2023
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, efficient staff, very professional. Reviewed on: 31st January 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I have always found your staff very helpful and could do with one of your branches in East Devon. Reviewed on: 31st January 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very good and helpful today, helped resolve long standing difficulty with online account. Reviewed on: 31st January 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very good, efficient - Sarah and Lisa were patient and kind with a good sense of humour. Reviewed on: 31st January 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it. Response date: 8th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful and informative staff. Reviewed on: 31st January 2023
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it. Response date: 8th February 2023
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Newbury Building Society

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