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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8709 reviews)

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4.88

Based on 8,709 reviews, last reviewed 28th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Helpful advice to maximise savings. Went into Didcot branch to transfer money from my savings into my ISA, to use my allowance for this year. Helen advised me that I could do a whole acc... Read more Reviewed on: 28th April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8709)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Excellent in every way

The person helping me provided helpful information before my appointment and then opening three new accounts - my first at Newbury Building Society was done without fuss and all done in 45 mins. My books arrived the following day. I shall now be opening accounts for my grandchildren. Just brilliant. Reviewed on: 28th January 2023

Reply from Newbury Building Society Thank you for taking time to leaves feedback and your kind words, we appreciate it. Response date: 30th January 2023

Pleasant and efficient

All necessary details explained well. Reviewed on: 28th January 2023

Reply from Newbury Building Society Thank you for taking time to leaves feedback, we appreciate it. Response date: 30th January 2023

A really thorough look at all our options and explained very easily

Paula was very professional and explained very clearly our best options for investing our money. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leaves feedback and your kind words, we appreciate it. We will share your comments with Paula, who will be so pleased to hear them. Response date: 30th January 2023

Warm & friendly welcome

I required a "short time" savings account to collect donations from nursing colleagues spread around the country to enable us to make a donation to Marie Curie on our behalf in memory of one of our group who has sadly & suddenly died & lives in Wales. My bank was unhelpful but the staff & Newbury Building Society were extremely helpful, kind & caring & explained everything in full . Making a sad occasion a pleasant experience. Thank you. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it and we are pleased we were able to help you at such a sad time. Response date: 30th January 2023

Opening Senior Savings account as new customer

Basingstoke Branch. We were able to book a face-to-face appointment for the next day. Met at the agreed time by Richard and taken through the new customer/new account process by him. Very personable and easier to have him input the data than my wife and I attempting to. Process was a little lengthy but we achieved our aim in one visit, so this was appreciated by us. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Richard who will be pleased to hear them. Response date: 27th January 2023

Savings accounts

Very informative appointment, guidance and advice was excellent. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th January 2023

Very prompt service

Pleasant and helpful on the phone Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th January 2023

Excellent

Very helpful went through everything with me and explained everything. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th January 2023

The Newbury Building Society provides an excellent and valuable customer service presence in our local towns..

Very pleased with the products on offer and the friendly and helpful staff. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th January 2023

Senior saver

From going on line to the account actually being opened was far to long I am still waiting for the activation mail 2 weeks later Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for your feedback - we are sorry to hear about the delay in opening your account and we will look into this, thank you for advising us. Response date: 27th January 2023

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Newbury Building Society: Savings reviews

87% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8709)

Really friendly, helpful staff and also easy to add funds by internet as well.

Excellent in every way

Pleasant and efficient

A really thorough look at all our options and explained very easily

Warm & friendly welcome

Opening Senior Savings account as new customer

Savings accounts

Very prompt service

Excellent

The Newbury Building Society provides an excellent and valuable customer service presence in our local towns..

Senior saver

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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