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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8711 reviews)

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4.88

Based on 8,711 reviews, last reviewed 29th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8711)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Newbury Building Society Branch Review

Great, local business with good rates. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023

Newbury Building Society Branch Review

Efficient, courteous and pleasant. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023

Ace service by friendly, effective staff

Made an appointment. Lots of stuff prepared for our arrival. Which made opening 2 accounts really easy. All enhanced by how friendly the staff in Winchester branch are! Reviewed on: 31st December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Winchester branch, who will be so pleased to hear them. Response date: 3rd January 2023

Staff

The young lady who I dealt with was very helpful and knowledgeable without being stuffy. A pleasure. Her name was Stacey Reviewed on: 30th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Stacey, who will be so pleased to hear them. Response date: 3rd January 2023

New Savings Account

I found the Newbury savings account with very attractive interest rate. I applied on line and it is up and running in no time. Great service Reviewed on: 30th December 2022

Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us your feedback, thank you. Response date: 30th December 2022

Friendly and totally informative

On time all questions answered fully in a friendly professional manner. Reviewed on: 30th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 30th December 2022

Excellent Service

Confirmed that I was opening the right account for me. Reviewed on: 30th December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 30th December 2022

Newbury Building Society Branch Review

I like that I can operate my account by post. Reviewed on: 28th December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023

Setting up new on-line savings accounts

1 Interest rate is very good. 2 Maximum amount is VERY low. 3 Transfer times are slow. 4 This is advertised as being an on-line account but it isn't really. Snail mail is involved in setting it up. 5 I set up two accounts. One in my name and one in my wife's. I have a middle name but my wife doesn't. On her "Profile" page my wife's name is spelt correctly but on her "Summery" page your computer has inserted my middle initial into her name. I called you about it. It still hasn't been corrected yet. Reviewed on: 27th December 2022

Reply from Newbury Building Society HI - thank you for taking time to provide feedback and we are sorry to hear that this issue has not been amended at the time of your posting. We will look into this today and come back to you. Response date: 29th December 2022

Easy to use process with useful guidance in-page

Good layout on the webpage and fast to register and complete their procedure. Long wait expected for verify code to arrive when rail and postal workers industrial action in effect Reviewed on: 23rd December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 29th December 2022

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Newbury Building Society: Savings reviews

87% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8711)

Really friendly, helpful staff and also easy to add funds by internet as well.

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Ace service by friendly, effective staff

Staff

New Savings Account

Friendly and totally informative

Excellent Service

Newbury Building Society Branch Review

Setting up new on-line savings accounts

Easy to use process with useful guidance in-page

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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