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Newbury Building Society: Savings reviews

4.90
Based on 8,749 reviews, last reviewed 23rd Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026
Julie Lazarus's avatar
Julie Lazarus

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8749)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Great service

4
Set-up a new savings account online easy to follow prompts and minimal hassle .rates are good too Reviewed on: 23rd December 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 23rd December 2022
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Newbury Building Society

Savings

5
Came to open a savings account without an appointment and was welcomed by friendly helpful staff. Reviewed on: 23rd December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 23rd December 2022
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Newbury Building Society

Very easy welcome to become a Newbury Building Society Member

5
I had wanted to review my finances for some time and decided to go to Newbury as it was local and had been recommended to me by my brother. Appointment quickly arranged and three accounts opened which suited my needs. Staff were helpful and informative. Very easy and accessible, happy to support local business. Reviewed on: 23rd December 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 23rd December 2022
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Newbury Building Society

Easy Online Account Opening Process

5
Its very easy and straightforward to open an account on-line. The best online experience I've had when opening a savings account. Very easy, fast and efficient process. Reviewed on: 22nd December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2022
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Newbury Building Society

Local branch support

5
Staff are always helpful and knowledgeable. Reviewed on: 22nd December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 23rd December 2022
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Newbury Building Society

Lucy

5
Couldn't have been more helpful and personable Reviewed on: 22nd December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Lucy, who will be so pleased to hear them. Response date: 23rd December 2022
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Newbury Building Society

Money

5
Very nice person who set up the accounts Reviewed on: 21st December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 22nd December 2022
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Newbury Building Society

Opening a new account

5
Normal telephone number, straight through to real person. helpful staff. account opened Reviewed on: 19th December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th December 2022
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Newbury Building Society

New savings acct opened

5
v helpful staff. Process v smooth. Reviewed on: 19th December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th December 2022
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Newbury Building Society

setting up new customer account

4
Very helpful and able to see us immediately with information that we did not have from first meeting Reviewed on: 17th December 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really appreciate it. Response date: 19th December 2022
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Newbury Building Society

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