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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.896358107295446765 (8748 reviews)

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4.90

Based on 8,748 reviews, last reviewed 22nd Jun 2026

54% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very helpful ladies in the branch who helped me make... Very helpful ladies in the branch who helped me make an appointment then an excellent amount of advise whilst at appointment Reviewed on: 22nd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8748)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Mr

Changing from an ISA account to a new Senior Savings Account - after small delay perfect service from Thatcham branch Reviewed on: 2nd December 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback - we appreciate it. Response date: 5th December 2022

Excellent customer service.

Very good information about the savings accounts. Very personable and helpful Customer Service adviser. Gave us the information we needed to open an account. Reviewed on: 2nd December 2022

Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 2nd December 2022

Efficient, helpful service

I've always found Newbury Building Society to be a pleasure to deal with. Good, helpful face to face service that you can rely on - sadly a rarity in this digital age. Reviewed on: 2nd December 2022

Long winded procedure but not NBS fault blame HMRC

I wanted to move money from an existing taxable account into a new cash ISA account. Reviewed on: 1st December 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 1st December 2022

Newbury Building Society Branch Review

Liked reasonable adjustments for disability, sat in quiet private room, to discuss and resolve on the day. Reviewed on: 30th November 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th December 2022

Newbury Building Society Branch Review

Been with the Newbury for over 20 years, very happy to stay but wish the interest rates would improve. Reviewed on: 30th November 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th December 2022

Newbury Building Society Branch Review

We couldn't fault the person who dealt with us, she was helpful patient and very tollerant with us near 90 year olds. Reviewed on: 30th November 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 14th December 2022

Newbury Building Society Branch Review

The online system is ok, but an android app is needed, unfortunatly your interest rates are not competitive, I can get 4% from Nationwide. Reviewed on: 30th November 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with the relevant teams, thank you again. Response date: 19th December 2022

Newbury Building Society Branch Review

All good, like the service I always get. Reviewed on: 30th November 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 19th December 2022

Newbury Building Society Branch Review

Smaller societies give more personal approach, you are not just a number. Reviewed on: 30th November 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 19th December 2022

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Newbury Building Society: Savings reviews

54% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8748)

Really friendly, helpful staff and also easy to add funds by internet as well.

Mr

Excellent customer service.

Efficient, helpful service

Long winded procedure but not NBS fault blame HMRC

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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