Smart Money People Logo

Newbury Building Society: Savings reviews

4.88
Based on 8,718 reviews, last reviewed 6th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

So personal. So personal. Very nice to talk with a member of staff face to face. Reviewed on: 6th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8719)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
You listen, you speak slow enough for hard of hearing to understand Reviewed on: 30th September 2022
Reply from Newbury Building Society Thank you so much for taking the time to leave us such an excellent review. It is much appreciated by our team! Response date: 6th October 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Easy quick efficient nice office Reviewed on: 30th September 2022
Reply from Newbury Building Society Thank you for your positive feedback, we really do appreciate it. Response date: 6th October 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Sam is so friendly and helpful, great experience today Reviewed on: 30th September 2022
Reply from Newbury Building Society Great to hear about your experience - we will be sure to pass your comments on to Sam! Response date: 6th October 2022
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Knowledgable and friendly staff, able to have face to face interactions Reviewed on: 30th September 2022
Reply from Newbury Building Society Thank you for taking the time to leave us a review - it is much appreciated! Response date: 6th October 2022
Newbury Building Society Logo
Newbury Building Society

Straightforward Process and knowledgeable team at the Wokingham Branch

5
Opening a savings account this week was straightforward and the person dealing with my request was well acquainted with the products available. Follow up was prompt and very professional. Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Wokingham branch, who will all be so pleased to hear them. Response date: 3rd October 2022
Newbury Building Society Logo
Newbury Building Society

Brilliant Service

5
The folks in the branch were nice and easy to do business with. Reviewed on: 29th September 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 30th September 2022
Newbury Building Society Logo
Newbury Building Society

Super Easy to Set-up

5
I love how easy it is to set up a new savings account online with Newbury and the interest rates are even better. Reviewed on: 24th September 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words, we appreciate it. Response date: 26th September 2022
Newbury Building Society Logo
Newbury Building Society

Excellent advice

5
As always my wife and I received outstanding advice and service, the staff at hungerford certainly know their products. Reviewed on: 24th September 2022
Reply from Newbury Building Society Thank you so much for your kind words, we will be sure to share your comments with the Hungerford team, who will be so pleased. We do appreciate it. Response date: 26th September 2022
Newbury Building Society Logo
Newbury Building Society

Professional

5
Very informative and friendly. I felt welcome as soon as I entered the branch. Reviewed on: 23rd September 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 23rd September 2022
Newbury Building Society Logo
Newbury Building Society

Very happy . Helpful and responsive staff

5
Now we wait and hope the interest rates are as good next year as they have been in the past Reviewed on: 23rd September 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 23rd September 2022
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products