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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8719 reviews)

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4.88

Based on 8,719 reviews, last reviewed 6th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Helpful highly efficient and not corporate. Helpful highly efficient and not corporate. Reviewed on: 6th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8719)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Newbury Building Society Branch Review

All good and very informative and smooth. Reviewed on: 31st August 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th October 2022

Newbury Building Society Branch Review

All the staff at Newbury branch are very helpful and polite. Reviewed on: 31st August 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 14th October 2022

Newbury Building Society Branch Review

I like the small personal side of the business. Great customer service. Reviewed on: 31st August 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your comments, thank you. Response date: 14th October 2022

Newbury Building Society Branch Review

Very comfortable office, staff extremely helpful and pleasant. Reviewed on: 31st August 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th October 2022

Newbury Building Society Branch Review

Staff always very friendly. Interest rates quite low at the moment. Reviewed on: 31st August 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 14th October 2022

Newbury Building Society Branch Review

Sometimes not greeted with a smile or felt welcome (apart from today). No interest in transactions being made etc. I normally use Abingdon branch, it's much better customer service. Reviewed on: 31st August 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback. We are really sorry to hear your disappointment, if you wish to discuss this further please email [email protected]. Thank you. Response date: 14th October 2022

Newbury Building Society Branch Review

Dealing with two parents with dementia - you have been so helpful and amazing, far better than other organisations. Reviewed on: 31st August 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 14th October 2022

Newbury Building Society Branch Review

The staff at Newbury are always friendly and helpful but not pushy, thank you. Reviewed on: 31st August 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 14th October 2022

Newbury Building Society Branch Review

The young lady who served me was friendly, helpful and as always efficient as are all the staff I have came across. Reviewed on: 31st August 2022

Reply from Newbury Building Society Hi - thank you for taking the time to share your comments, we really do appreciate it. Response date: 14th October 2022

Newbury Building Society Branch Review

The lady was very nice and explained things very well. Reviewed on: 31st August 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 14th October 2022

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Newbury Building Society: Savings reviews

80% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8719)

Really friendly, helpful staff and also easy to add funds by internet as well.

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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