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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,747 reviews, last reviewed 19th Jun 2026
55% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

My recent access to a bank in my hometown Can access my local branch with my home town just by walking in and on most occasions find no one in front of me in a queue. Face to face help from ... Read more Reviewed on: 19th June 2026
Judith Q's avatar
Judith Q

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8747)

Newbury Building Society Branch Review

5
Good old fashioned personal service. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you very much for taking the time to give us some feedback, we're glad to hear you've had brilliant service with NBS. Response date: 5th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, knowledgeable staff. 1st class. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Many thanks for your review - great to hear about your positive experience in branch. Response date: 5th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff very kind when I changed from one account to the right one for my needs. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Thank you very much for your review - it is much appreciated. Response date: 5th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Would be helpful if you could transfer money to a 3rd party, but I understand why not. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your feedback - it really is appreciated. Response date: 5th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Liked that I was able to attend AGM, and talk with director. Love your calender, best rate on members account. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you so much for this fabulous feedback - we're delighted to hear about your positive experiences with NBS. Response date: 5th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very friendly greetings at all times. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave us such a positive review. Response date: 5th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very good only closing account due to moving out of your area. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 29th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
As a new member, all the products were explained to us, in order to make an informed choice. Reviewed on: 31st August 2022
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Verified Member
Reply from Newbury Building Society Brilliant. Thank you so much for your review - we hope you'll be a member for many years to come! Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
As a new member, Tracie explained everything she knew would help us. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you so much for your feedback - we'll be sure to pass on your comment to Tracie. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Helpful, polite and informative staff. Customer care excellent. Reviewed on: 31st August 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you very much for taking the time to leave us such a positive review. It is much appreciated! Response date: 4th October 2022
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Newbury Building Society

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