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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8720 reviews)

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4.88

Based on 8,720 reviews, last reviewed 7th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8720)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Very polite staff

I opened a new account. Everything was explained very clearly and we'll explained. Reviewed on: 8th July 2022

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 11th July 2022

Friendly, helpful and good listeners

Transferring a junior ISA from Halifax to NBS - felt looked after and an efficient process. Reviewed on: 5th July 2022

Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 5th July 2022

Excellent Service

I went in to deposit funds into my existing account & Daisy especially was very helpful and made me feel welcome and an appreciated customer. Reviewed on: 4th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with Daisy, who will be so pleased to hear them. Response date: 5th July 2022

Friendly and helpful

We approached our local branch of Newbury Building Society in Alton as we were looking to place an amount of cash where we could have face to face information as to the best options for investing these moneys. Courtney was most helpful when we met her to arrange new accounts. The interest rates on the instant access accounts is reasonably although not the best on the market but we felt it worthwhile just to have local access in these days of on line scams! Reviewed on: 1st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with the Alton branch team and Courtney. Response date: 4th July 2022

New Account

Excellent service from the staff of the Alton branch, I love the personal service. Reviewed on: 1st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with our colleagues in Alton branch. Response date: 4th July 2022

Good experience

Rachel Hawkins put me at ease explaining the account type I had chosen to open succinctly and in a friendly manner. Thankyou. Reviewed on: 1st July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 4th July 2022

Opening new savings account

I called into the building society to update my exiting account book and transfer some money into it when I was made aware that the account I had as new member a few year ago allowed me to open a new account with a slightly better interest rate, it does have a limit of how much you can save a year. The staff were so helpful, it’s really nice to get excellent customer service. Reviewed on: 1st July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 1st July 2022

Newbury Building Society Branch Review

Your staff are excellent its hard to improve on perfection Reviewed on: 30th June 2022

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it! Response date: 4th July 2022

Newbury Building Society Branch Review

Three lovely girls on duty this morning and the removal man Reviewed on: 30th June 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th February 2023

Newbury Building Society Branch Review

Daisy very helpful as always stopped me from getting a fee 10/10 from me Reviewed on: 30th June 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Daisy, who will be so pleased. Response date: 28th February 2023

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Newbury Building Society: Savings reviews

80% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8720)

Really friendly, helpful staff and also easy to add funds by internet as well.

Very polite staff

Friendly, helpful and good listeners

Excellent Service

Friendly and helpful

New Account

Good experience

Opening new savings account

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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