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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8752 reviews)

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4.90

Based on 8,752 reviews, last reviewed 26th Jun 2026

54% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8752)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Opening a new savings account

Opening a savings account online was quite straightforward. It helped significantly that, as an existing member, Newbury held my details on their system. However, there is an option to use the telephone service which is operated by courteous, competent and helpful staff members Reviewed on: 19th July 2022

Reply from Newbury Building Society Hi- thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th July 2022

Very helpful

Maricel helped me open my existing members account, it was a Saturday morning and she couldn't have been more helpful! Great to see service with a smile isn't completely extinct. Reviewed on: 19th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we appreciate it. We will be sure to share your comments with Maricel, who will be so pleased to hear them. Response date: 19th July 2022

Excellent

Very friendly, efficient service Reviewed on: 15th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 18th July 2022

Opening new accounts

Good customer telephone service, even called me back to check I understand T&C’s for new account. Very helpful Reviewed on: 15th July 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 18th July 2022

In branch help

Excellent fast customer service Reviewed on: 15th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th July 2022

Excellent Service

Gemma was excellent very helpful Reviewed on: 15th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Gemma, who will be so pleased to hear them. Response date: 15th July 2022

Excellent staff first classfirs

First class from start to finish Reviewed on: 15th July 2022

Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 15th July 2022

Friendly, efficient, knowledgeable staff

Very pleasant and welcoming, experience. I would highly recommend the Newbury Building Society to any prospective customer. Very knowledgeable staff and very professional. Reviewed on: 15th July 2022

Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a review, we really do appreciate it. Response date: 15th July 2022

Very smooth experience

Very easy to open an new account Reviewed on: 15th July 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really appreciate it. Response date: 15th July 2022

very good service - alot better than review proceedure

very good service -interest rates should reflect the changes in Bank of england bank rate quicker than any of its competitors Reviewed on: 11th July 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it and we do use it to improve where we can. Response date: 15th July 2022

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