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Newbury Building Society: Savings reviews

4.88
Based on 8,722 reviews, last reviewed 8th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8722)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful and pleasant thank you Reviewed on: 31st March 2022
Reply from Newbury Building Society Hi there - thank you for your feedback! Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
I like the personal service, it is like going back in time Reviewed on: 31st March 2022
Reply from Newbury Building Society Hello - many thanks for taking the time to give us your feedback. We really do appreciate it. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent customer service over the phone. Thank you Reviewed on: 31st March 2022
Reply from Newbury Building Society Hello! Brilliant - many thanks for taking the time to let us know how we did. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Face to face contact and local availability Reviewed on: 31st March 2022
Reply from Newbury Building Society Hi there - thanks for taking the time to give us your feedback, it is very much appreciated. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Always found staff happy and competent appreciate postal service. Less agile Reviewed on: 31st March 2022
Reply from Newbury Building Society Hello there - many thanks for your feedback and for taking the time to provide a review. It is much appreciated! Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Always ready to help excellent service Reviewed on: 31st March 2022
Reply from Newbury Building Society Hi - we're very glad to hear of your positive experience! Thanks for taking the time to give us some feedback. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very good service and not owned by bank Reviewed on: 31st March 2022
Reply from Newbury Building Society Hello, thank you for providing us with your feedback - we really do appreciate it. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff always friendly and helpful, nothing I can think of to improve Reviewed on: 31st March 2022
Reply from Newbury Building Society Hi there - thanks so much for your positive feedback - we're very glad to hear it. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
No privacy more seat be available Reviewed on: 31st March 2022
Reply from Newbury Building Society Hi there, many thanks for taking the time to give us your feedback. We will pass on your feedback about the amount of seating to the relevant team. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Please let us interact with human beings Reviewed on: 31st March 2022

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