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Newbury Building Society: Savings reviews

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4.88
Based on 8,720 reviews, last reviewed 7th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always polite and efficient Always polite and efficient at Didcot branch Reviewed on: 7th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8720)

Newbury Building Society Branch Review

5
Thank you ladies for helping set up my nominated account and making the experience easy Reviewed on: 31st March 2022
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Reply from Newbury Building Society Hello there - thanks very much for taking the time to give us your feedback. We're glad that your experience was so positive! Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent customer service, very friendly and helpful staff kept my money safe and delt with my finances effectively Reviewed on: 31st March 2022
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Verified Member
Reply from Newbury Building Society Hi there - thank you so much for your excellent review. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very efficient and friendly professional customer service Reviewed on: 31st March 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to give us some feedback. We very much appreciate it. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Always helpful and pleasant on the telephone Reviewed on: 31st March 2022
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Verified Member
Reply from Newbury Building Society Hello. Many thanks for your excellent feedback! Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff lovely transfer of money can be long winded not their fast Reviewed on: 31st March 2022
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Verified Member
Reply from Newbury Building Society Thank you for your kind comments about our employees. We appreciate that the set up of the money transfer process is a little longer than we'd like due to the due diligence we have in place, but after this the process should be fairly smooth, so please let us know if that's not the case. It is a process we have under review! Response date: 7th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly staff pleasure to visit branch Reviewed on: 31st March 2022
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Verified Member
Reply from Newbury Building Society Hi, many thanks for taking the time leave us some feedback. We really do appreciate it! Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful and knowledgeable staff esp Ana Reviewed on: 31st March 2022
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Verified Member
Reply from Newbury Building Society Hi there - thank you for taking the time to leave us a review! We will make sure to pass your excellent feedback on to Ana. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful, kind and understanding very professional Reviewed on: 31st March 2022
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Verified Member
Reply from Newbury Building Society Hi there - thank you for your brilliant review. Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Always very friendly and helpful staff Reviewed on: 31st March 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your excellent review! Response date: 6th April 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Service is good assistants are always friendly Reviewed on: 31st March 2022
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Verified Member
Reply from Newbury Building Society Hi there, thanks for taking the time to provide this lovely review. We really do appreciate it! Response date: 6th April 2022
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Newbury Building Society

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