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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,539 reviews, last reviewed 1st Jan 2026
37% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Great customer service A great friendly set of staff that were happy to answer questions and help make the process of opening a new account really pleasant Reviewed on: 1st January 2026
Andreas M's avatar
Andreas M

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8539)

Newbury Building Society Branch Review

5
Serve great, plesent people very helpful Reviewed on: 28th February 2022
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Verified Member

Newbury Building Society Branch Review

5
Very friendly staff very easy to use Reviewed on: 28th February 2022
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Verified Member

Opened two new accounts

4
Really comprehensive service with account opening. Felt I was being listened to and cared for and eveything provided for great customer service. Only negative was account passbooks were posted out - felt these could have been given on the day - save costs, environmental, convenience factor etc.. Reviewed on: 28th February 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we appreciate it. Response date: 28th February 2022
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Newbury Building Society

Friendly professional service.

5
Prompt in person phone response. Reviewed on: 28th February 2022
Stephen Turner's avatar
Stephen Turner

Impressed

5
Tracie very helpful in explaining the various accounts. The Andover team very friendly and approachable. Look forward to popping in again as they all make you feel comfortable and relaxed. Nothing is too much trouble. As they say “service with a smile!” Reviewed on: 25th February 2022
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Verified Member
Reply from Newbury Building Society Thank you! Both for your kind words and for taking time to leave feedback for us. We will be sure to share your comments with Tracie and the Andover team, who will be so pleased to hear them. Response date: 27th February 2022
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Newbury Building Society

Excellent Service

5
Up graded our saving accounts, the service was 1st Class. Reviewed on: 25th February 2022
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Verified Member
Reply from Newbury Building Society Thank you - it's lovely to hear great comments like this. Thanks for taking time to leave feedback. Response date: 27th February 2022
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Newbury Building Society

New EMA account

4
The process was achieved online with the minimum of time and effort on my part Reviewed on: 25th February 2022
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Verified Member
Reply from Newbury Building Society Thank you for your feedback - we appreciate it. Response date: 27th February 2022
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Newbury Building Society

Good service

5
Opened an account a tear ago and received a phone call this week to tell me that I was now eligible for the Existing Member account. I was impressed with that level of service Reviewed on: 25th February 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we really appreciate it. Response date: 27th February 2022
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Newbury Building Society

Easy Transaction

5
I joined Newbury BS just over a year ago and wanted to open a Members Savings Account. Very easy to do on line. Reviewed on: 25th February 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th February 2022
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Newbury Building Society

Fantastic customer service

5
Always polite informative great customer service Reviewed on: 24th February 2022
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DawnHill

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