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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8722 reviews)

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4.88

Based on 8,722 reviews, last reviewed 8th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

Opened an 'existing member' account

I opened this account by post recently. It was dealt with very quickly, and the passbook sent to be within a few days. Reviewed on: 13th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us kind feedback, we appreciate it. Response date: 14th February 2022

Great Customer Service

Customer service and front of house a real differentiator. So much so, that Newbury will be my first port of call when we need something else. Reviewed on: 12th February 2022

A First Class Service

Julie Harness - helped us to open a savings account. I had considered going to one of the big firms online but something told me to look local. I was right. Julie was fantastic; clear, professional and beyond helpful. We made the right decision. Julie is an asset. Reviewed on: 12th February 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us kind feedback and will be sure to share your comments with Julie who will be so pleased to hear them. Response date: 14th February 2022

Great customer service.

I opened a savings account, good customer service everything explained in an efficient and friendly manner. Reviewed on: 11th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we really appreciate it. Response date: 14th February 2022

Super efficient..

All done and dusted during my lunchtime!!! Thank you….. Reviewed on: 11th February 2022

Reply from Newbury Building Society Hi - we really appreciate the time taken to leave us kind feedback, thank you. Response date: 14th February 2022

Opening existing members acc

Absolutely brilliant service! I had filled the form incorrectly when applying to open acc, received a call and arranged to pop into branch where this was sorted and opened within 10 mins! Fantastic friendly helpful service Reviewed on: 11th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us such kind feedback, we really appreciate it. Response date: 14th February 2022

Opening 2 x accounts

Upon entering all of the staff were welcoming. Went in without an appointment and they happily opened 2 accounts for my son then and there. Although it started to get busy, the other members of staff working were apologetic but then quickly resolved any issues. The member of staff dealing with myself was polite and chatty without putting any extra delay on the process. They also made my son feel happy and this stopped him from being upset whilst waiting for boring adult stuff. Overall really happy and glad to be a new member. Reviewed on: 11th February 2022

Good easy access savings.

I was contacted by my local branch to tell me that as I’d had a ‘Welcome to Newbury’ account for a year I was entitled to open a ‘ members account’ with a better interest rate. I did this online and was immediately able to transfer money across. I did have to ring them as I’d managed to get my password wrong but a very helpful lady sorted this out instantly. Very helpful friendly people and better than normal rate of interest. Reviewed on: 11th February 2022

Reply from Newbury Building Society Hi - we really appreciate the time taken to leave us a kind review, thank you. Response date: 14th February 2022

Great service

Helpful . Very interested and caring staff Reviewed on: 11th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us kind feedback, we really do appreciate it. Response date: 14th February 2022

great team lovely people to deal with...

well explained so we could make our own decision Reviewed on: 10th February 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us kind feedback, thank you. Response date: 10th February 2022

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