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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8722 reviews)

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4.88

Based on 8,721 reviews, last reviewed 8th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8722)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Painless experience

Staff were very helpful and explained everything well Reviewed on: 9th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we appreciate it. Response date: 10th February 2022

Excellent Building Society

Very accessible and friendly. Always happy to answer queries. Products that are suited to my requirements. Reviewed on: 9th February 2022

Good Savings Rates

I love the Newbury BS - you can actually go into a branch with your old fashioned passbook and actually talk to a human being! Their savings rates are pretty good too compared to others and the staff are super helpful! Reviewed on: 8th February 2022

Really easy

I opened my new savings account by post. This was really easy to do and my passbook came back really quickly. The only criticism I have is that my passbook come in the same envelope as my certified copies of my passport and proof of address. I was surprised to have the copies sent back and concerned that if the envelope had gone astray then someone else would have all my ID and book Reviewed on: 7th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we appreciate it. Response date: 10th February 2022

Existing members rewarded

The Existing Members Account offers a market leading rate of interest to savers. I enjoy good service when visiting my local branch and I can access my account online. Reviewed on: 7th February 2022

i would definitely recommend Newbury Building Society

I was very impressed by the genuine, helpful, knowledgeable assistance I received from the Alton Branch recently when I opened a number of savings accounts. It is so good to know that there is a building society where one can feel secure in the knowledge that one has been given such good help in a friendly way. Reviewed on: 6th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us kind feedback, we appreciate it. Response date: 7th February 2022

Opening a new savings account

We visited the Basingstoke branch of your building society to put some money in our senior savings account and one of your staff pointed out that we could.earn more interest from another account. Taking her advice opened a new account each. We were served by a very pleasant and helpful young lady called Gladys Iredale who was very professional and opened our accounts with the minimum of fuss. Expecting the passbooks in a couple of days, we were very surprised to receive them the following day. Excellent service. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback and we will be sure to share your comments with Gladys who will be so pleased to hear them. Response date: 7th February 2022

Good intro

We attended a brief introduction to the Society and were taken through a painless application process in under 30 mins. Clear, concise, friendly service. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for leaving us a kind review, we appreciate it. Response date: 4th February 2022

Very good

Was easy and fast efficient Would recommend Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - we appreciate the kind feedback and the time taken to leave us a review, thank you. Response date: 4th February 2022

Updating savings accounts

Very friendly and helpful staff who efficiently dealt with my requests. Reviewed on: 4th February 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us kind feedback, we appreciate it. Response date: 4th February 2022

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