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Newbury Building Society: Savings reviews

4.88
Based on 8,722 reviews, last reviewed 11th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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7%
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Latest highest rating:

5

Excellent Customer Service Connor was very helpful and gave good advice on the savings account that was appropriate for my circumstances. I would recommend Newbury Building Soc... Read more Reviewed on: 11th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8722)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very polite not rushed very clear very pleasant Reviewed on: 31st January 2022
Reply from Newbury Building Society Hi - thank you for the kind review and taking the time to leave us feedback, we appreciate it. Response date: 3rd February 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Ive been a member of NBS for over 50 years ( not about to change now) Reviewed on: 31st January 2022

Newbury Building Society Branch Review

4
Obviously with covid because your behind a screen and with a mask on as wel it is difficult to converse while other people are in the same area to hear Reviewed on: 31st January 2022

Newbury Building Society Branch Review

5
Very happy with seervice, quickly served and productive Reviewed on: 31st January 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a kind review, thank you. Response date: 4th February 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Good service, Newbury branch is busy so may have to wait but its understandable and wouldn Reviewed on: 31st January 2022
Reply from Newbury Building Society Hi - thank you for your kind review and taking the time to leave us feedback, we appreciate it. Response date: 4th February 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Wish I could add a little more each year to higher interest rate account Reviewed on: 31st January 2022

Newbury Building Society Branch Review

5
Always very helpful and efficiant Reviewed on: 31st January 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a kind review, thank you. Response date: 4th February 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
I cycle and nobody complains when I leave it inside the building on my visits Reviewed on: 31st January 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us kind feedback, we appreciate it. Response date: 4th February 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very polite always smiling (Ollie) Reviewed on: 31st January 2022
Reply from Newbury Building Society Thank you for your kind words and taking the time to leave feedback - we appreciate it and will be sure to share your comments with Ollie, who will be so pleased to hear them. Response date: 4th February 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly efficiant knowledgeable Reviewed on: 31st January 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we appreciate it. Response date: 4th February 2022
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Newbury Building Society