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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8722 reviews)

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4.88

Based on 8,722 reviews, last reviewed 8th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Was late at the Branch. Was late at the Branch. Manager kindly, saw me even I did not have an appointment.. I really appriciate and i had a great welcome. Reviewed on: 8th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8722)

Helpful friendly staff

We called in to open a new savings account and both members of staff were very friendly. We were offered a couple of options to suit our requirements. The advisor was very knowledgeable, we were very happy with the service. Reviewed on: 19th November 2021

Reply from Newbury Building Society Hi - thank you for taking time to provide feedback we appreciate. Response date: 19th November 2021

Very informative and helpful

My wife already has accounts with you and recommended Newbury to me. Reviewed on: 19th November 2021

Reply from Newbury Building Society Thank you for taking the time to review us - we appreciate it. Response date: 22nd November 2021

Friendly

Easy - quick and very friendly staff Reviewed on: 19th November 2021

Reply from Newbury Building Society Thank you for taking the time to leave feedback for us, we appreciate it! Response date: 22nd November 2021

Visit to Winchester branch.

Easy access to branch despite Covid, not true of many banks. Easily set up two accounts with very helpful assistant. Reviewed on: 18th November 2021

Reply from Newbury Building Society Hi - thank you for taking the time to leave feedback - we appreciate it. Response date: 19th November 2021

Out standing service

Excellent knowledge of products, everything explained clearly and precisely. Reviewed on: 16th November 2021

Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to leave feedback - it makes our day! Response date: 17th November 2021

Excellent service thankyou

Staff always very pleasant nothing is to much trouble Reviewed on: 12th November 2021

Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback. Response date: 15th November 2021

Passing On

Opened an account and very happy with the information and advice. Will be passing info to my adult grandchildren. Reviewed on: 8th November 2021

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback and for your kind words. We appreciate it. Response date: 8th November 2021

Professional and Friendly

Starting with the phone call I made, I was given all the details about the savings accounts in a clear fashion. My visit to the branch enabled me to open the three accounts I wanted, which all carried very competitive rates of interest. I was given a warm welcome and the subsequent contact kept me fully informed. Maricel took me through the whole process from start to finish. Thank you Newbury BS. Reviewed on: 5th November 2021

Reply from Newbury Building Society Thank you for taking time to leave feedback - we really appreciate it. Response date: 8th November 2021

Successfully opened new savings account

Catherine in the Abingdon branch dealt with our new account very professionally and in a friendly and efficient manner, and all the procedures went well, especially registering for online access. Reviewed on: 5th November 2021

Reply from Newbury Building Society Thank you for taking the time to leave feedback for us - we really appreciate it and Catherine will be so pleased to hear this. Response date: 5th November 2021

Personal touch

It was very relaxed with everything being explained and lots of opportunity to ask questions. Did not feel rushed into making a decision Reviewed on: 5th November 2021

Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we appreciate it. Response date: 5th November 2021

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