Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.88
Based on 8,805 reviews, last reviewed 25th Sep 2026
22% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026
Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026
Rishi M's avatar
Rishi M
Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Newbury Building Society Savings reviews (8805)

excellent service

5
Good, friendly professional service Reviewed on: 28th January 2022
Verified Member's avatar
Verified Member

Excellent service

5
Rachel at the Newbury Branch was friendly, helpful and knowledgeable. Reviewed on: 28th January 2022
Verified Member's avatar
Verified Member

Made easy

5
Good advice and easy to open accounts Reviewed on: 28th January 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th January 2022
Newbury Building Society Logo
Newbury Building Society

Opening two new accounts

4
Very helpful, polite and knowledgeable staff at Hungerford branch. Reviewed on: 28th January 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it Response date: 28th January 2022
Newbury Building Society Logo
Newbury Building Society

Excellent service

5
Picked-up the phone call quickly and dealt with my query quickly and efficiently Reviewed on: 28th January 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 28th January 2022
Newbury Building Society Logo
Newbury Building Society

Efficient, timely and effective.

5
The products were clearly explained in a friendly and courteous manner. Reviewed on: 28th January 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we really appreciate it. Response date: 28th January 2022
Newbury Building Society Logo
Newbury Building Society

Service received when in branch opening new account

5
The experience was simple, well explained, timely and the staff were polite and helpful as they always are. Reviewed on: 28th January 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback for us - we really appreciate it. Response date: 28th January 2022
Newbury Building Society Logo
Newbury Building Society

Lovely people, despite some errors

4
Staff at the desk were extremely helpful, but there were two delays in the process. I was told to come back in 7 days, and had to wait 10...and then on day 10 the computer systems failed, causing another delay. That said, this was all handled with the charm and politeness which I have come to expect from the Newbury. Reviewed on: 28th January 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you so much for taking the time to complete feedback - we are sorry to hear about these delays and will always review how we can prevent similar issues from happening again where we can. Thanks again, we do appreciate it. Response date: 28th January 2022
Newbury Building Society Logo
Newbury Building Society

friendly efficient and able.

5
immediate assistance and a friendly face from all staff. efficient opening account and answering all queries. Reviewed on: 25th January 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us kind feedback, we appreciate it. Response date: 26th January 2022
Newbury Building Society Logo
Newbury Building Society

Excellent customer experience

5
As a long time customer of Newbury building society I have always had nothing but positive interactions with the staff there. Always friendly, helpful and knowledgeable. Reviewed on: 24th January 2022
Ollie's avatar
Ollie

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill