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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.90
Based on 8,752 reviews, last reviewed 26th Jun 2026
54% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Savings Account I met Paula Jones yesterday and she was very informative, helpful and friendly Reviewed on: 26th June 2026
Isabel Macfall's avatar
Isabel Macfall

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8752)

Helpful friendly staff

5
We called in to open a new savings account and both members of staff were very friendly. We were offered a couple of options to suit our requirements. The advisor was very knowledgeable, we were very happy with the service. Reviewed on: 19th November 2021
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking time to provide feedback we appreciate. Response date: 19th November 2021
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Newbury Building Society

Very informative and helpful

5
My wife already has accounts with you and recommended Newbury to me. Reviewed on: 19th November 2021
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to review us - we appreciate it. Response date: 22nd November 2021
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Newbury Building Society

Friendly

5
Easy - quick and very friendly staff Reviewed on: 19th November 2021
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback for us, we appreciate it! Response date: 22nd November 2021
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Newbury Building Society

Visit to Winchester branch.

5
Easy access to branch despite Covid, not true of many banks. Easily set up two accounts with very helpful assistant. Reviewed on: 18th November 2021
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave feedback - we appreciate it. Response date: 19th November 2021
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Newbury Building Society

Out standing service

5
Excellent knowledge of products, everything explained clearly and precisely. Reviewed on: 16th November 2021
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Verified Member
Reply from Newbury Building Society Thank you so much for your kind words and for taking the time to leave feedback - it makes our day! Response date: 17th November 2021
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Newbury Building Society

Excellent service thankyou

5
Staff always very pleasant nothing is to much trouble Reviewed on: 12th November 2021
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Verified Member
Reply from Newbury Building Society Thank you for your kind words and for taking the time to leave feedback. Response date: 15th November 2021
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Newbury Building Society

Passing On

5
Opened an account and very happy with the information and advice. Will be passing info to my adult grandchildren. Reviewed on: 8th November 2021
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking time to leave feedback and for your kind words. We appreciate it. Response date: 8th November 2021
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Newbury Building Society

Professional and Friendly

5
Starting with the phone call I made, I was given all the details about the savings accounts in a clear fashion. My visit to the branch enabled me to open the three accounts I wanted, which all carried very competitive rates of interest. I was given a warm welcome and the subsequent contact kept me fully informed. Maricel took me through the whole process from start to finish. Thank you Newbury BS. Reviewed on: 5th November 2021
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we really appreciate it. Response date: 8th November 2021
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Newbury Building Society

Successfully opened new savings account

5
Catherine in the Abingdon branch dealt with our new account very professionally and in a friendly and efficient manner, and all the procedures went well, especially registering for online access. Reviewed on: 5th November 2021
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback for us - we really appreciate it and Catherine will be so pleased to hear this. Response date: 5th November 2021
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Newbury Building Society

Personal touch

5
It was very relaxed with everything being explained and lots of opportunity to ask questions. Did not feel rushed into making a decision Reviewed on: 5th November 2021
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking time to leave feedback - we appreciate it. Response date: 5th November 2021
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Newbury Building Society

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