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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8754 reviews)

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4.89

Based on 8,754 reviews, last reviewed 4th Jul 2026

38% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Had a few hic-cups trying to start an ISA online, ma... Had a few hic-cups trying to start an ISA online, mainly my lack of technical knowledge. This was all resolved in Thatcham branch by Megan Reviewed on: 3rd July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8754)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

TIME TO SAVE

POSTED A CHEQUE AND APPLICATION COULD NOT BE SIMPLER Reviewed on: 12th February 2021

Reply from Newbury Building Society Hi Ray - thank you for taking the time to leave feedback for us - we appreciate it. Response date: 15th February 2021

Smooth process

Recently applied online for a new savings account. I already had one and had been impressed with service, so went for another to keep some savings separate. Very simple process online and had the new account number, along with details of how to transfer money in within minutes. Reviewed on: 12th February 2021

Reply from Newbury Building Society Hi Newbury Gooner, thank you for taking the time to leave feedback - we really appreciate it. Response date: 12th February 2021

Supremely efficient and obliging service

I called hq with a variety of questions. Lisa who answered was knowledgeable and obliging. Better still she promised to send me all the details and the following morning everything arrived in double quick time with the forms pte-filled with zhe info i had given her on the call. We then went into Abingdon branch a few days later and all the admin was completed speedily efficiently and with charm. Reviewed on: 5th February 2021

Reply from Newbury Building Society Hi Christopher, thank you for taking the time to leave feedback for us - we really appreciate it. Response date: 5th February 2021

Helpful and friendly

Had trouble sending money to a new account I had opened but phoned up and it was all explained. The bank to pay is the Natwest which was a little confusing Reviewed on: 5th February 2021

Reply from Newbury Building Society Hi Barry, thank you for taking the time to leave feedback for us - we really appreciate it. Response date: 5th February 2021

no hassle

Wife recommended you. Opened acc. by post, Passbook made up and returned within two days! Excellent. P. Reynolds Reviewed on: 5th February 2021

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it! Response date: 8th February 2021

New savings account

Very easy process of opening and attaching my nominated account, pleased with everything so far Reviewed on: 5th February 2021

Reply from Newbury Building Society Hi Levie - many thanks for taking the time to leave feedback - we appreciate it. Response date: 8th February 2021

So nice to actually speak to somebody local.

I filled out an application form on line but had to be contacted a couple of times by phone and email. Each time the contact was from someone at my local branch, always prompt and friendly. Brilliant! Reviewed on: 5th February 2021

Excellent service

Emailed regarding opening ISA and wat I needed to do. Had phone call back next day and explained and said could pop in branch and gave details of hours. Wen I went into branch everything explained well and account opened easily. Staff were lovely as well. Reviewed on: 5th February 2021

Registering on-line would be much easier

The process of opening a new account would be much easier on-line. Reviewed on: 5th February 2021

Reply from Newbury Building Society HI Clive, thank you for taking the time to leave feedback - we do have a number of accounts which can be opened online - happy to explain this further if you'd like someone to contact you. Many thanks Response date: 5th February 2021

Opening account online

It was a simple process to open a new account online. There was a few days delay before details came through on how to transfer money into the account. I assume you would be able to pay money in immediately if you open in branch. Reviewed on: 5th February 2021

Reply from Newbury Building Society Thank you for taking the time to leave feedback for us - we appreciate it. Yes, in branch it would be possible to deposit a balance immediately Response date: 5th February 2021

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