Write a review

Newsletter

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8805 reviews)

View other Newbury Building Society products

4.88

Based on 8,805 reviews, last reviewed 25th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8805)

Polite, efficient,speedy

Isobel from Winchester is excellent and follows everything up. Reviewed on: 12th February 2021

Reply from Newbury Building Society Hi - thank you so much for taking the time to leave feedback for us - Isabel will be so pleased to hear this. Many thanks Response date: 15th February 2021

TIME TO SAVE

POSTED A CHEQUE AND APPLICATION COULD NOT BE SIMPLER Reviewed on: 12th February 2021

Reply from Newbury Building Society Hi Ray - thank you for taking the time to leave feedback for us - we appreciate it. Response date: 15th February 2021

Smooth process

Recently applied online for a new savings account. I already had one and had been impressed with service, so went for another to keep some savings separate. Very simple process online and had the new account number, along with details of how to transfer money in within minutes. Reviewed on: 12th February 2021

Reply from Newbury Building Society Hi Newbury Gooner, thank you for taking the time to leave feedback - we really appreciate it. Response date: 12th February 2021

Supremely efficient and obliging service

I called hq with a variety of questions. Lisa who answered was knowledgeable and obliging. Better still she promised to send me all the details and the following morning everything arrived in double quick time with the forms pte-filled with zhe info i had given her on the call. We then went into Abingdon branch a few days later and all the admin was completed speedily efficiently and with charm. Reviewed on: 5th February 2021

Reply from Newbury Building Society Hi Christopher, thank you for taking the time to leave feedback for us - we really appreciate it. Response date: 5th February 2021

Helpful and friendly

Had trouble sending money to a new account I had opened but phoned up and it was all explained. The bank to pay is the Natwest which was a little confusing Reviewed on: 5th February 2021

Reply from Newbury Building Society Hi Barry, thank you for taking the time to leave feedback for us - we really appreciate it. Response date: 5th February 2021

no hassle

Wife recommended you. Opened acc. by post, Passbook made up and returned within two days! Excellent. P. Reynolds Reviewed on: 5th February 2021

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it! Response date: 8th February 2021

New savings account

Very easy process of opening and attaching my nominated account, pleased with everything so far Reviewed on: 5th February 2021

Reply from Newbury Building Society Hi Levie - many thanks for taking the time to leave feedback - we appreciate it. Response date: 8th February 2021

So nice to actually speak to somebody local.

I filled out an application form on line but had to be contacted a couple of times by phone and email. Each time the contact was from someone at my local branch, always prompt and friendly. Brilliant! Reviewed on: 5th February 2021

Excellent service

Emailed regarding opening ISA and wat I needed to do. Had phone call back next day and explained and said could pop in branch and gave details of hours. Wen I went into branch everything explained well and account opened easily. Staff were lovely as well. Reviewed on: 5th February 2021

Registering on-line would be much easier

The process of opening a new account would be much easier on-line. Reviewed on: 5th February 2021

Reply from Newbury Building Society HI Clive, thank you for taking the time to leave feedback - we do have a number of accounts which can be opened online - happy to explain this further if you'd like someone to contact you. Many thanks Response date: 5th February 2021

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Monzo 4.84 from 268 reviews
Savings (discontinued)
from Raphaels Bank (inactive company) 4.06 from 1 reviews
Fixed Term Savings
from NatWest 4.50 from 22 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.83 from 1420 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub