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Newbury Building Society: Savings reviews

4.88
Based on 8,725 reviews, last reviewed 13th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8725)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Best Savings in the Country

5
Brilliant service. The window adverts is what attracted me first. Reviewed on: 7th January 2020

Loyal and local pays!

5
We moved to Wokingham 6 yrs ago and needed to find a home for our cash ISAs. We went to the Newbury and discovered the Senior monthly income cash ISA - right up our street and an excellent rate. We had some surplus cash later and place it in an existing members savings account - again a great rate that has stayed good for a while now - couldn't be happier - thank you The Newbury Building Society Reviewed on: 7th January 2020

A Long term relationship

4
I have been with the Newbury Building Society since 1979. Initially, as with most people I guess we started with a mortgage My wife's parents ha a mortgage with them, and their parents before them. We have long finished the mortgage but still invest with them in many ways. The staff at the society are always friendly and helpful. We opened accounts for all our children allong the way Reviewed on: 7th January 2020

Perfect 'local' building society

5
Excellent customer service and very competitive interest rates for those who do not have huge sums to invest. Reviewed on: 7th January 2020

Great Building Society

5
A great interest rate and great service Reviewed on: 7th January 2020

Great for both borrowing and saving.

5
I have been a customer of the Newbury Building Society for over 20 years, beginning with a small savings account and then with the transfer of my mortgage in the 1990s. Their rates were at least as good as any others I could find, but their flexibility was better than most yet without being irresponsible or encouraging me to be so. When a fresh mortgage was required at very short notice a few years ago, the Society's performance was astonishingly quick and helpful. They "go the extra mile", a saying that is so often used in exaggeration but not this time! Reviewed on: 7th January 2020

Brilliant bank!

5
Good rates, friendly knowledgeable staff, great branch office. Just wish it was a higher annual investment limit. Reviewed on: 7th January 2020

Friendly staff

5
The staff are always very helpful Reviewed on: 7th January 2020

A proper Building Society

5
Personable and professional staff. Always friendly and helpful. Reviewed on: 7th January 2020

Standard of Service

5
Nine years a customer and had polite, helpful and efficient service throughout. Reviewed on: 7th January 2020

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