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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8406 reviews)

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4.88

Based on 8,406 reviews, last reviewed 7th Nov 2025

6% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

It was very easy to set up a new account It was very easy to set up a new account and with not so much checking as I had expected. They were very helpful. It gave me what I wanted, an easy ... Read more Reviewed on: 7th November 2025

Latest lowest rating:

1

In branch service review Very good, pleasant, very helpful staff and easy transactions. Reviewed on: 31st July 2025

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8406)

Efficient friendly staff

First visit to NBS staff extremely helpful explaining products most carefully giving us individual opinions service which we really appreciated. Reviewed on: 5th January 2018

Best in class

I recently start working in Newbury and while I searching for a best home for my saving, Newbury BS top the table with their account “Welcome to Newbury”, I didn’t think twice and decided to open an account and called the Newbury branch and I was so impressed with the first call, made an appointment, received a clear instruction what to bring in, and the service I have received is second to none, certainly they are best in class. Reviewed on: 4th January 2018

A personal service

I’ve found the people at Newbury Building Society to be very helpful, offering advice simply and honestly and performing their duties in a friendly manner. Reviewed on: 4th January 2018

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Best savings advice with courteous friendly staff.

Needed somewhere to put some o my retirement savings and decided that this building society was way above others on the high street. Reviewed on: 4th January 2018

Loyalty is rewarded

After many years with a Newbury Mortgage, I now just have a Loyalty Saver Account which I operate by post, as I now live 200 miles from the nearest branch! The service is fast and efficient. If I ever need to talk to anyone, they are invariably courteous and helpful on the phone - it's that simple. Reviewed on: 4th January 2018

Satisfied customer for many years

The relationship started 28 years ago, with what seemed like a BIG mortgage in those days! Although it's some years since we repaid it, I have always maintained savings with the Newbury getting a competitive rate in a "Loyalty" saver. Loyalty works both ways - thank you Newbury! Reviewed on: 4th January 2018

True local building society

Good products with competitive rates. Staff are always friendly and helpful. It's a pleasure to visit the branch Reviewed on: 4th January 2018

Fast friendly service in branch

I always receive quick & friendly service in branch, unlike other providers a cashier is always available, there is no roaming assistant, trying to get me to use a self service facility, while needed cashier positions are shut. Customer service really is a priority. Reviewed on: 4th January 2018

Very helpful Building Society and good products

I regularly go into a local branch where staff are friendly and helpful. The savings options for older savers and long standing members are good. Reviewed on: 4th January 2018

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