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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8723 reviews)

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4.88

Based on 8,722 reviews, last reviewed 11th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent Customer Service Connor was very helpful and gave good advice on the savings account that was appropriate for my circumstances. I would recommend Newbury Building Soc... Read more Reviewed on: 11th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8723)

Local is best

Excellent customer experience. Having an reliable local provider is great. Reviewed on: 7th January 2020

Great rates and a quality service.

They always have competitive interest rates and the staff provide a first class, professional service, invariably with a smile on their face. Reviewed on: 7th January 2020

Modern service, old fashioned values

The branches are always a pleasant place to visit - with chairs to sit on while dealing with the always friendly and helpful staff. I started using their on-line service a while ago and, like everything Newbury Building Society does, it fills you with confidence and works flawlessly. I would recommend them to everyone. Reviewed on: 7th January 2020

Putting the customer first.

I have always found everyone most helpful and cheerful -and a feeling that they always have time for the customer. Reviewed on: 7th January 2020

Service and professionalism

Great service and professional advice always given . Reviewed on: 7th January 2020

Very helpful staff

Whenever I go into a NBS beach, I am alway greeted by very welcoming and friendly staff. Not only that, they are also knowledgeable about their products and always go the extra mile to provide the information required. I have been very satisfied with the way I am looked after. Reviewed on: 7th January 2020

You always get good advice from staff about best rates

All of the staff are helpful with any problems you may have Reviewed on: 7th January 2020

Good value for savings

easy to set up an account and a good rate of interest Reviewed on: 7th January 2020

Best Savings in the Country

Brilliant service. The window adverts is what attracted me first. Reviewed on: 7th January 2020

Loyal and local pays!

We moved to Wokingham 6 yrs ago and needed to find a home for our cash ISAs. We went to the Newbury and discovered the Senior monthly income cash ISA - right up our street and an excellent rate. We had some surplus cash later and place it in an existing members savings account - again a great rate that has stayed good for a while now - couldn't be happier - thank you The Newbury Building Society Reviewed on: 7th January 2020

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