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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8723 reviews)

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4.88

Based on 8,722 reviews, last reviewed 11th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent Customer Service Connor was very helpful and gave good advice on the savings account that was appropriate for my circumstances. I would recommend Newbury Building Soc... Read more Reviewed on: 11th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8723)

A Long term relationship

I have been with the Newbury Building Society since 1979. Initially, as with most people I guess we started with a mortgage My wife's parents ha a mortgage with them, and their parents before them. We have long finished the mortgage but still invest with them in many ways. The staff at the society are always friendly and helpful. We opened accounts for all our children allong the way Reviewed on: 7th January 2020

Perfect 'local' building society

Excellent customer service and very competitive interest rates for those who do not have huge sums to invest. Reviewed on: 7th January 2020

Great Building Society

A great interest rate and great service Reviewed on: 7th January 2020

Great for both borrowing and saving.

I have been a customer of the Newbury Building Society for over 20 years, beginning with a small savings account and then with the transfer of my mortgage in the 1990s. Their rates were at least as good as any others I could find, but their flexibility was better than most yet without being irresponsible or encouraging me to be so. When a fresh mortgage was required at very short notice a few years ago, the Society's performance was astonishingly quick and helpful. They "go the extra mile", a saying that is so often used in exaggeration but not this time! Reviewed on: 7th January 2020

Brilliant bank!

Good rates, friendly knowledgeable staff, great branch office. Just wish it was a higher annual investment limit. Reviewed on: 7th January 2020

Friendly staff

The staff are always very helpful Reviewed on: 7th January 2020

A proper Building Society

Personable and professional staff. Always friendly and helpful. Reviewed on: 7th January 2020

Standard of Service

Nine years a customer and had polite, helpful and efficient service throughout. Reviewed on: 7th January 2020

Always very helpful

When help. is needed with saving accounts always very polite and helpful. Reviewed on: 7th January 2020

Proper customer service

Great face to face service, which is becoming a rarity these days, along with a sound knowledge of available products. Highly recommended. Reviewed on: 7th January 2020

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