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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8725 reviews)

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4.88

Based on 8,723 reviews, last reviewed 12th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent easy process. Excellent easy process. Nothing was to much bother. Really happy Reviewed on: 12th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

Opened a new account

How times have changed when getting 1.75% interest on £2k a year seems a good deal! Opened an existing member account as recommended by the cashier. She said it would take 7 minutes & it probably did. Not a painful experience at all. Reviewed on: 26th August 2019

Reply from Newbury Building Society Hi Caroline - thanks for taking the time to leave us feedback. It's always nice to hear customers experiences are smooth. Response date: 27th August 2019

Easy to work with

I decided to open an account with The Newbury B/S because it is local and a good rate. It was easy to do and the branch staff were very helpful. Reviewed on: 23rd August 2019

Reply from Newbury Building Society Hi Dorothea, thank you for taking the time to leave us feedback. Welcome to the Newbury! Response date: 27th August 2019

Excellent service

Fast and polite service from all members of staff that I uncounted. Reviewed on: 23rd August 2019

Reply from Newbury Building Society Hi Roger, thank you for taking the time to leave feedback, it's much appreciated. Response date: 27th August 2019

Relaxed, friendly but professional

Just the sort of experience you would wish for from a financial institution - warm and relaxed but professional and efficient. Why can't the High St banks do customer service like this? Highly recommended. Reviewed on: 23rd August 2019

Reply from Newbury Building Society Hi Henry, thank you for taking the time to leave feedback for us, it's much appreciated. Response date: 23rd August 2019

First class service

Chloe was very informative and clear with her knowledge of products. She dealt with me requirements, explaining the process along the way and also keeping up a friendly conversation throughout the opening of the account. Reviewed on: 23rd August 2019

Reply from Newbury Building Society Hi Rolanda, thank you for taking the time to leave feedback. We will be sure to share your comments with Chloe, they will be much appreciated! Response date: 23rd August 2019

Golden stars

Have “grown up” with the NBS and they always have been friendly and professional. Reviewed on: 22nd August 2019

Reply from Newbury Building Society Hi David, thank you for taking the time to leave feedback, much appreciated by us all! Response date: 22nd August 2019

Great Service

I found it very easy to open a new savings account online, it was very quick and I received a good service. Reviewed on: 21st August 2019

Reply from Newbury Building Society Hi Barbara, it's always great to hear that customers have experienced a stress-free process when opening an account with us. Thank you for taking the time to leave feedback for us! Response date: 22nd August 2019

my local Newbury Building Society

I have needed to visit my local NBS on several occasions recently. Not once have I needed to que, each time the cashier has been very helpful and very welcoming. I could never find fault, so I hope people will read this and follow my lead and make the Newbury Building Society the best in the world. Reviewed on: 21st August 2019

Reply from Newbury Building Society Hi Stephen, thank you for such lovely feedback, our team will be thrilled to see this. It's always great to hear the service we provide is positive and helpful. Response date: 22nd August 2019

Very friendly efficient service

The staff in the Newbury branch of the Newbury Building Society are always very welcoming, pleasant and smiley. Reviewed on: 21st August 2019

Reply from Newbury Building Society Hi Mel, thank you for taking the time to leave feedback for us. It's much appreciated! Response date: 22nd August 2019

On line building society

I hope I can take advantage of the on line service and be able to move accounts if interest rates change Reviewed on: 21st August 2019

Reply from Newbury Building Society Hi Julie, thank you for taking the time to leave us feedback. We have recently re-opened a couple of closed accounts and will be opening up some new ones in September, its worth visiting the website or a branch, we can always offer a savings review to see if there are alternative accounts for your savings. Thanks again. Response date: 22nd August 2019

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