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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8805 reviews)

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4.88

Based on 8,805 reviews, last reviewed 25th Sep 2026

22% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Excellent service from Josh at Basingstoke Excellent service from Josh at Basingstoke Reviewed on: 25th September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8805)

Fantastic customer service

I am disabled and wheelchair bound I was looked after by the staff they where very friendly and kind wonderful service I would recommend them to everyone Reviewed on: 15th November 2019

Friendly easy approachable staff.

Prefer supporting local building societies. Easy office access and I feel that I am not just a number with them Reviewed on: 15th November 2019

very good

Great service from the staff and from the info they publish for the likes of me to read and take in. Reviewed on: 15th November 2019

Easy and quick to apply.

Easy to open the account and very competitive interest rate. Reviewed on: 15th November 2019

Reply from Newbury Building Society Hi Ian, thank you for taking the time to leave feedback for us, it's much appreciated! Response date: 18th November 2019

Setting up savings account

I found it really easy to set up the savings account online. The only snag was that when I transferred some money into the account it didn't appear for a few days, leading to a bit of a panic! I followed the instructions on the website, but when I looks at FAQs they contradicted the instructions. However with one quick and easy phone call everything was resolved, so no harm done and I'm a happy customer. Reviewed on: 15th November 2019

Reply from Newbury Building Society Hi Matt, thanks for taking the time to leave feedback. Sorry for the panic! We will ensure we review the FAQs and instructions, thank you for letting us know and we are glad all is resolved. Response date: 18th November 2019

Highly recommended

I strongly recommend Newbury Building Society to friends/family! Reviewed on: 15th November 2019

5 * Building Society

We having been banking with NBS Since the nineties it is a wonderful team offering good rates and service Reviewed on: 15th November 2019

There're just good.

They're consistently good, which is exactly what I want and something other banks and building societies can't seem to manage. Reviewed on: 15th November 2019

Outstanding building society

Always friendly, always helpful, good products especially if you’re a member. Reviewed on: 15th November 2019

Good interest rates for existing savers

I have had Savings accounts for many years with Newbury Building Society and found their rates very good, especially the current Existing Savers account, rewarding their longer term customers. Reviewed on: 15th November 2019

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